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"We can start with the question, 'What do you need me to do?' and respect their answer at the time. Let them know where you will be and BE THERE if they reach out. " @eriphar
Elite sport and grassroots sport inhabit different worlds. One's cutthroat and zero-sum, the other's full of positives for learning, resilience, collaboration, and self-confidence
All I wanted was to be listened to, for five minutes. I’d still have been out of a job. But I might have left thinking I'd been valued
Every question starts as an imperfect answer that stimulates curiosity in the world
You are having a difficult conversation with your boss and are confident that he or she is listening closely – then comes the sting in the tail, "I hear what you're saying, BUT…" It dawns on you that she hasn’t been listening at all. In fact, as things stand, the opposite of what you would like […]
This is not the proudest blog post that I've ever written. But I feel that it's only fair to let you see my experience of criticism versus feedback. When I was younger, two of my character traits worked together to make me a very difficult person to work with at times. Those traits were perfectionism […]
#MTtalk: Please join us! What: #MTtalk Where: Twitter When: Friday, Feb 17 @ 1pm EST (6pm GMT) Topic: Is It Criticism or Feedback? Host: @Mind_Tools About this week’s chat "Long after your words are forgotten, people still remember how you made them feel." – Maya Angelou The other morning my husband and I overslept and […]
It can be exasperating when you're trying to communicate with someone, but you know that what you are saying is "going in one ear and out the other." You might be offering advice, or giving instructions on how to complete a task, but the other person has made up his or her mind already, or […]
I've mentioned in a previous blog about an inspirational poster that I have in my bedroom. It's called the Seven Steps to Happiness, and one of the steps is "Talk Less, Listen More." I'd like to think of myself as a good listener and, in many situations, I prefer to listen rather than talk. But […]