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Communication Blog Posts

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November 16, 2023

Digging Into Conflict: How to "Play Nice" at Work

"It leads to what the author calls “assertive play” – not brick-on-skull assertive, but self-confident engagement, where people know they have things to contribute, and stake their claim."- Jonathan Hancock

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October 11, 2023

Accepting Praise – How to Own Your Achievements

There's a lot of advice on giving praise, but how can we accept it gracefully? Mind Tools' Assistant Content Editor, Alice Gledhill, explores why accepting praise can be so difficult.

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August 24, 2023

Communicating and Making Change: My Expert Interview With Sally Susman 

"The best leaders, the ones who make the most change, know that communications is not a soft skill but a rock-hard competency." -Sally Susman

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August 10, 2023

Triggers: How to Stop Rising to the Bait

"He’d also just talk over people, including me. And my reaction was not me at my best. I just sat there in a passive-aggressive huff. " - Simon Bell

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August 3, 2023

Acronyms and Abbreviations: a Shortcut to Suffering If You're Neurodivergent

Abbreviations are like hiccups in an article that otherwise would have been enjoyable to read. Really annoying hiccups that I wish would just go away.

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July 31, 2023

Transparency: Tool or Weapon?

At work, we need to be as transparent as we can in all situations. That does not mean that we always have to let people know every single detail.

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July 13, 2023

When Big Feelings Come to Work 

"It started with an ice-breaker. I found myself face-to-face with the head of the whole company. And as I started answering the question, I began to cry, right in front of him. " Melanie Bell

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June 6, 2023

How to Use Body Language to Be a Better Leader – Tips From the Experts!

Bruna Martinuzzi speaks to body language experts, Joe Navarro and Anne-Maartje Oud, who share their tips on how to use non-verbal cues to help make your people feel at ease.

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May 31, 2023

Am I a Difficult Person – or Is It Everyone Else?

"There are many irritating people out there: from the story one-uppers and interrupters to the lazy good-for-nothings, know-it-alls, and lip-smackers. In fact, you may even work with a few of them." - Rosie Robinson

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May 30, 2023

3 Tools for Speaking Out at Work – All NEW Empowerment Videos

I'm going to start with a confession. There have been some points in my life where I've avoided speaking out when I really should have. One such time, when I was young (16 or 17), I saw a local shopkeeper getting harassed by a group of three young girls. I knew the shopkeeper... had often […]

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