"It leads to what the author calls “assertive play” – not brick-on-skull assertive, but self-confident engagement, where people know they have things to contribute, and stake their claim."- Jonathan Hancock
"We can also make ourselves better with “at least” statements – acknowledging to ourselves that the outcome could have been worse." - Melanie Bell
Changing your habits can actually make you a different, better version of yourself.
"He’d also just talk over people, including me. And my reaction was not me at my best. I just sat there in a passive-aggressive huff. " - Simon Bell
"It started with an ice-breaker. I found myself face-to-face with the head of the whole company. And as I started answering the question, I began to cry, right in front of him. " Melanie Bell
"Stolen Focus" is a wake-up call. It deserves our attention – if we can spare it!
"From below, he was a nightmare. Untrustworthy, evasive and weak, he would go weeks without speaking to any of us outside formal meetings." - Simon Bell
"I fell for a false sense of urgency and the belief that some software needed to be updated. Sure, that does happen, but it’s best to check the email address before clicking." - Melanie Bell
Unilever has rediscovered what its founders learned back in the day: treating people decently is good for business.
"“The Alchemy of Us” highlights the value of innovating, but also of thinking critically about what we do and what its consequences might be." - Melanie Bell
"It’s part of being human, stemming from our awareness that life is finite. If we squash down those feelings, we’re missing out on their benefits." - Melanie Bell
When my friend Pete told me that his cancer was back, I stammered some platitudes about always having hope, being strong. You know the sort of thing. What I simply couldn't do was ask him how he felt. And I've known him for over 30 years...