Preventing Poor Performance Through Feedback
The best way to prevent poor performance is to avoid it to begin with. In this expert video, consultant Anne Taylor shows managers how to use feedback to maintain high standards in team performance.
Performance Management
Effective performance management helps employees improve their skills and knowledge, grow their careers, and contribute successfully toward organizational goals. Explore these resources to learn more about reviewing performance, performance indicators, and managing poor performance.
Dos and Don’ts of Organisational Performance Management
Organisational performance management can be a complex process, as there are many areas which can potentially cause problems. This article outlines some common pitfalls to be aware of and offers advice on developing an effective organisational performance management strategy.
Performance Management Sequence Models
The two groups of performance management experts (Torrington and Hall, and Cave and Thomas) have formulated models for showing the cyclical nature of performance management processes, which are reviewed here.
Top Tips for Effective Peer Appraisal
Many people can feel uncomfortable or awkward in appraising their peers and this reduces the effectiveness of the process. These six simple tips will help you conduct an accurate, honest peer appraisal of your colleagues.
Understanding Key Performance Indicators
Key Performance Indicators (KPIs) are financial and non-financial measures that are linked to an organisation's key functions. When chosen and implemented correctly, they can determine the effectiveness of key operations, and pinpoint where and how improvements can be made. This article provides an introduction to KPIs and considers the characteristics of effective KPIs.
Take Back the City: Baltimore’s Performance Revolution
This article investigates how Baltimore’s CitiStat system produced dramatic improvements in public service provision and policing, and saved $350 million in the process.
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Poor Performance: The Formal Process
If you have addressed a problem with performance informally but the desired improvement has not been achieved, or if a performance problem is too serious to deal with informally, it may be necessary to deal with the matter formally. This document will guide you through the formal process.
Competency-Based Performance
An introduction to the competency-based approach to performance management, which can provide a more rounded picture of an employee’s performance as it recognises their skills as well as the results.
An Overview of Organizational Performance Management
Effective organisational performance management provides a comprehensive picture of overall performance. It also provides senior leaders and operational managers with an understanding of how each area contributes towards achieving strategic goals. This article introduces the concept of organisational performance management and considers the key steps in the performance management cycle.
How to Have a Great One-on-One
One-on-ones can be key in building team relationships and trust. Make your one-on-one count by following these five easy steps.
Introducing Personal Business Objectives
This short article provides an introduction to personal business objectives, their purpose and how they fit into the performance management process.
Top Tips for Preparing for a Performance Review Meeting
These tips will ensure you are well prepared and able to conduct performance review meetings with confidence.