Performance Indicators

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7 Minutes

Understanding Key Performance Indicators

Key Performance Indicators (KPIs) are financial and non-financial measures that are linked to an organisation's key functions. When chosen and implemented correctly, they can determine the effectiveness of key operations, and pinpoint where and how improvements can be made. This article provides an introduction to KPIs and considers the characteristics of effective KPIs.

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11 Minutes

Management by Objectives (MBO)

Learn the 6 steps of the Management by Objectives process, and how to use them to boost performance by aligning people's actions with organization goals.

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9 Minutes

Performance Management and KPIs

Find out how to set and manage effective Key Performance Indicators (KPIs), so that your people's actions are linked to your organization's vision.