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He's our first dog, and I knew we had plenty to learn. But it never occurred to me that negotiation would be so high on the skill list
In our latest Expert Interview podcast, U.N. mediator Alexandra Carter walks us through her 10 questions for a successful negotiation – in any situation
Unlike a lot of expert negotiators, Corey Kupfer doesn't believe in using persuasion techniques or clever wordplay when he enters into a negotiation. You won't find him mirroring his opponent's gestures to lull them into acquiescence, or inventing competing bidders to gain an advantage. That's because, during his 30 years as a professional negotiator, he's observed […]
What exactly is a win-win negotiation? Put simply, it's a way of finding a solution to a problem that's acceptable to all the parties involved, leaving everyone feeling that they've won something. You may need to brush up on your win-win negotiation skills if you feel someone is repeatedly taking advantage of you. Or, perhaps […]
Communication, Decision Making, Problem Solving, Strategy, Uncategorized
Professional negotiators know all the tricks. Their ability to persuade using words, and sometimes silence, is akin to hypnosis in its power. So I was curious, and just a bit wary, to talk to former FBI hostage negotiator Chris Voss for our Expert Interview podcast. Would he use any of his negotiation techniques on me? […]
Influence can come in a variety of forms. From a viral campaign on social media, to a presidential election campaign, to the pleadings of your children for that much-dreamt-of holiday to Disney World. So what does influence mean to you? How do you influence people and, conversely, how do they influence you? I'm an emotional decision maker. […]
If I'm being honest, negotiations have never been my strong suit. I find them daunting, and saying the wrong thing can be embarrassing in any situation, never mind when you're trying to remain professional. Most of all, I quite often make the mistake of being afraid to offend anyone. But this means that I'm often […]
Career Skills, Communication, Strategy, Stress, Uncategorized
I hate negotiating. The problem is, I love a bargain! One of my favorite pastimes is pottering around antiques fairs, car boot sales and junk stores, trying to find things to restore or upcycle. But I’m hopeless when it comes to haggling and, more often than not, I’ll pay the full price without even bothering […]
All Posts, Career Skills, Communication, Problem Solving, Strategy