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"Negotiation" Blog Posts

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November 18, 2021

5 Negotiation Lessons From My Lockdown Puppy

He's our first dog, and I knew we had plenty to learn. But it never occurred to me that negotiation would be so high on the skill list

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July 23, 2020

Questions to Seal the Deal: Our Expert Interview With Alexandra Carter

In our latest Expert Interview podcast, U.N. mediator Alexandra Carter walks us through her 10 questions for a successful negotiation – in any situation

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July 13, 2017

How to Strike the Right Note in a Negotiation

Unlike a lot of expert negotiators, Corey Kupfer doesn't believe in using persuasion techniques or clever wordplay when he enters into a negotiation. You won't find him mirroring his opponent's gestures to lull them into acquiescence, or inventing competing bidders to gain an advantage. That's because, during his 30 years as a professional negotiator, he's observed […]

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June 21, 2017

Your Top Tips for Negotiating a Win-Win Outcome

What exactly is a win-win negotiation? Put simply, it's a way of finding a solution to a problem that's acceptable to all the parties involved, leaving everyone feeling that they've won something. You may need to brush up on your win-win negotiation skills if you feel someone is repeatedly taking advantage of you. Or, perhaps […]

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December 29, 2016

How to Run a Negotiation Like the FBI

Professional negotiators know all the tricks. Their ability to persuade using words, and sometimes silence, is akin to hypnosis in its power. So I was curious, and just a bit wary, to talk to former FBI hostage negotiator Chris Voss for our Expert Interview podcast. Would he use any of his negotiation techniques on me? […]

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July 22, 2016

Influence: Do You Have the Power?

Influence can come in a variety of forms. From a viral campaign on social media, to a presidential election campaign, to the pleadings of your children for that much-dreamt-of holiday to Disney World. So what does influence mean to you? How do you influence people and, conversely, how do they influence you? I'm an emotional decision maker. […]

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June 3, 2016

Lessons in Negotiation at the Bazaar

If I'm being honest, negotiations have never been my strong suit. I find them daunting, and saying the wrong thing can be embarrassing in any situation, never mind when you're trying to remain professional. Most of all, I quite often make the mistake of being afraid to offend anyone. But this means that I'm often […]

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July 3, 2015

Deal or No Deal?

I hate negotiating. The problem is, I love a bargain! One of my favorite pastimes is pottering around antiques fairs, car boot sales and junk stores, trying to find things to restore or upcycle. But I’m hopeless when it comes to haggling and, more often than not, I’ll pay the full price without even bothering […]

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