"empathy" tagged articles

Reconnecting After COVID – Mind Tools Expert Voices

Being able to work from home has been invaluable during the pandemic. But after all this time I can feel myself itching to get back to the o...

Are You Kind or Patronizing? – #MTtalk Roundup

Recently, we had a solar power system installed at our house. While I was busy downloading the app that you need to manage the system, the p...

Back to the Office? Bring Your Emotional Intelligence

As businesses gradually return to the workplace after lockdown, Bruna Martinuzzi describes how emotional intelligence can help establish a s...

Empathy in Action: Our Expert Interview With Mimi Nicklin

How often do you say, "How can I help?" In this Expert Interview, we talk to Mimi Nicklin about the importance of leading with empathy and h...

Emotional Exhaustion – #MTtalk Roundup

I was having trouble thinking... I grew distant from family and friends, and I became increasingly irritable at work...

Moody Leaders – and How Not to Be One

"As the boss, you have considerable 'soft' power. You can make an employee's day enjoyable or miserable." - Bruna Martinuzzi...

Leading Beyond the Ego: Putting Others First

I used to spend a lot of time with leaders. In my previous career as a political reporter, I followed prime ministers and presidents to vari...

The Catalyst Effect: Lighting a Spark of Self-Belief

At 45, I decided to give up my teaching job and enroll in a journalism course. My first pitch landed me a short documentary for national rad...