"active listening" tagged articles

How to Be a Great Leader – Mind Tools Expert Voices

We weren’t friends with him. He was still our boss. But we all saw his empathic and supportive behavior in action. It brought us together ...

My Boss Heard, But Was She Listening?

You are having a difficult conversation with your boss and are confident that he or she is listening closely – then comes the sting in th...

Closed-Loop Feedback: Is Anyone Really Listening?

I can’t count the number of times that I’ve excitedly opened a new message on my phone, only to find yet another email from yet ...