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"Rudeness" Blog Posts

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February 27, 2017

Has Your Boss Got a Reputation for Rudeness?

When is being Impolite more like bullying, and what can you do about it?

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August 26, 2016

Rude Customers: the Cyber Experience

Social media is a really useful channel for assessing customer service. People can reach out to your business with just a click of a mouse, and give instant feedback about their experience of using your products and services. But what can you do if that feedback is rude or offensive? My first office job was as a […]

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