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"Digital" has been creeping up on us. I remember when typewriters became electronic, and then they gave way to word processors. Memos were replaced by emails, and phone calls were superseded by instant messages. Each small change made communication a little bit easier, and now a large part of our lives has been transformed into […]
Do you remember when you first started using Facebook and Twitter? Most likely, you used social media to stay in touch with your family and friends. But did you ever imagine that businesses would soon be using it to communicate directly with their customers? Technology is changing so fast, it can be hard to keep […]