"The best leaders, the ones who make the most change, know that communications is not a soft skill but a rock-hard competency." -Sally Susman
"Sorry Rachel, could I just interrupt briefly?" "Right, yes, sorry Aaron. Go ahead." "Sorry, I just thought we were working towards a March completion on this project? Sorry if I've got that wrong." Sound familiar? Saying "sorry" when we don't really need to can be a difficult habit to break. Perhaps you don't even notice […]