We help solve our clients L&D challenges
Browse a selection of the global organizations we are proud to work withVIEW CASE STUDIES
Before Mind Tools, St John of God Health Care ran face-to-face learning. But because caregivers work different hours, it was tough to organize learning around shift patterns. What’s more, the workforce is spread across Australia, with many caregivers based in remote locations.
Caregivers wanted to learn, but it was proving a challenge with the traditional model.
"We are really passionate about our people and want to provide our caregivers with the right tools at the right time."
Now, learners can access online resources at any time. Our digital toolkit boasts articles, videos, infographics, audio interviews and more.
The toolkit increased user engagement by letting people easily set and hit learning objectives. We also supported the organization with their internal marketing. Relevant and timely messages nudged caregivers to visit the toolkit.
"Caregivers become more comfortable with using computers and technology within our organization, encouraging people to learn more skills, which is important in such a large workforce."
St John of God Health Care has already seen return on investment. An internal survey revealed learner engagement has soared. And reporting reveals the toolkit enjoyed 30,382 page views in 11 months.
Finally, because employees can access resources online, the toolkit saves the organization money year on year.
“We have the access for all the caregivers within the organization; it’s really cost-effective.”