How to Build Self-Confidence
Self-confidence isn’t innate. Discover three ways to build your confidence for the long term, as well as practical steps you can take right now.
Self-Management
Understanding what makes you tick, what you like and dislike, and what motivates you can improve how you work, including with others. Explore your emotional intelligence, self-motivation, confidence and more to boost your reputation and performance.
Locus of Control
Do you have an internal or an external locus of control? Are you in charge of your own destiny? Find out with this self-test.
Professionalism
Professionalism means consistently achieving high standards, in the work you do and the way you behave. Explore eight characteristics of professionalism.
Empathy at Work
Develop skills to recognize emotions in others, and understand their perspectives, with cognitive, emotional and compassionate empathy.
What Are Your Values?
Understanding your personal values helps you live an authentic, happy life. Learn how to identify them, and use them in decision-making.
Emotional Intelligence
Find out what emotional intelligence is, and learn how you can develop yours.
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Personal SWOT Analysis Skillbook
Boost your career by analyzing your strengths, weaknesses, opportunities and threats by carrying out a personal SWOT Analysis in this one-hour Skillbook.
Emotional Intelligence and IQ
The concept of emotional intelligence is well-known today, but it only sprang to prominence after the publication of this book by Daniel Goleman. Find out more about it in this Book Insight.
Assertiveness Skillbook
With this short training session, learn how to get your needs met, while still maintaining good relationships.
Social Sensitivity
Social sensitivity is about more than being "nice" or "polite." In this video, emotion-at-work expert Phil Willcox explains the importance and impact of being socially sensitive, especially when managing a team.
How to Develop Social Sensitivity
Social sensitivity is a key aspect of emotional intelligence. It involves recognizing and responding to verbal and non-verbal cues in order to understand the emotions of others, and navigate group dynamics and social situations effectively.
How to Regulate Your Emotions at Work
Emotional regulation is a delicate balance. You need to feel some emotions deeply, but also "fade down" some others. In this video, organizational psychologist Debra Kurtz explains how to get just the right level of emotional control.