Leadership and Management

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4 Minutes

Investors In People

Investors in People sets out a UK national standard for training and development, which can be used as a model for ensuring the effective development of people within your organisation.

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7 Minutes

Understanding Key Performance Indicators

Key Performance Indicators (KPIs) are financial and non-financial measures that are linked to an organisation's key functions. When chosen and implemented correctly, they can determine the effectiveness of key operations, and pinpoint where and how improvements can be made. This article provides an introduction to KPIs and considers the characteristics of effective KPIs.

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30 Minutes

Sidetracked

In this interview, Francesca Gino tells us why some decisions get knocked off track, and explains how we can avoid this.

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10 Minutes

Kirkpatrick’s Model

The Kirkpatrick Four-Level Training Evaluation Model uses Reaction, Learning, Behavior, and Results to measure the effectiveness of learning programs.

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30 Minutes

The Magnetic Leader

Author Roberta Matuson discusses how various leadership techniques can help you to retain talent and keep existing employees motivated.

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2 Minutes

The Seven Ds Gap Analysis Model

Gap analysis is a traditional method of analysing training needs. This model provides a framework for identifying and problems or shortfalls in performance, highlighting development needs.