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Limited time offer: 30% off all memberships
Upskill and don’t be left behind. Get unlimited access to management and performance coaching whenever and wherever you need it. Get 30% off all memberships. Try it free for 7 days when you choose a Monthly membership.

Offer ends September 29.
Get 30% off
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ABOUT OUR CONTENT

The Mind Tools content team is behind your career all the way.

Our team of writers and editors has over 150 years’ experience in a range of areas, including learning and development, publishing, marketing and news media
About our content team
We’re an in-house team of highly skilled and dedicated writers, editors and content creators. Our mission is to research, write and deliver the very best personal and professional development resources you can find. We use our time and expertise to identify what’s hot, what’s not and what learners need to do their jobs better, every day.
Our content experts
Between them, they’ve created books, magazines, newspapers, and PR and marketing campaigns.
Melanie Dowding
Content Director
Tom Mugridge
Head of Content Production
Cat McLeod
Senior Managing Editor
Keith Jackson
Managing Editor
Charlie Swift
Managing Editor
Matthew Hughes
Matthew Hughes
Content Editor
Blog author, Simon Bell.
Simon Bell
Content Editor/Writer
Jonathan Hancock
Senior Editor/Writer
Alice Gledhill
Assistant Content Editor
Lucy Bishop
Senior Editor
Kevin Dunne
Kevin Dunne
Content Editor/Writer
Rosie Robinson
Content Editor
Melanie Bell
Melanie Bell
Content Editor/Writer
Anna Montgomery
Anna Montgomery
Junior Graphic Designer
Melanie Dowding
Content Director
Melanie is a former journalist and daily newspaper news editor, now an experienced digital content strategist focused on developing teams of specialists skilled at driving growth, conversion and retention. She has a track record of creating cohesive, multichannel, SEO-focused content and social strategies underpinned by behavioral and business data and delivered through innovative, purposeful content design which meets the needs of its audience.
Tom Mugridge
Head of Content Production
Tom is a keen musician who’s promoted events and performed at international festivals. He has more than 30 years’ media experience, including senior editorial positions with newsstand magazines and international book publishers. At Mind Tools, Tom relies on his eye for detail and organizational prowess to marshal all our content through a rigorous production and verification process. Away from his desk, he feels at his best in nature, and volunteers with a local wildlife charity. His favorite words of advice are: “Take a break when you need one!”
Cat McLeod
Senior Managing Editor
Catriona won a coveted D&AD Yellow Pencil for creative excellence during her career as a copywriter. In the 18 years since joining Mind Tools, she’s worked on a wide range of learning tools, from animated videos to infographics to e-learning modules. Catriona manages our in-house writers, as well as helping to coordinate projects across the team. A qualified mental health first aider, she’s a strong believer in being both authentic and professional at work. A piece of advice that’s resonated with her over the years is, “Be yourself – more – with skill!”
Keith Jackson
Managing Editor
Keith is always learning something, and his current passions include visiting historical sites and practicing with his new guitar. His varied career has included jobs on building sites, in merchant banks, and as a reporter, sub-editor and news editor. Keith currently manages our team of editors, but he also coordinates new projects – including our suite of Skill Bites coached courses. His favorite career tip: “If you've achieved as much as you can in your role or organization, or you've simply fallen ‘out of love’ with the company or the job, it could be time to look for new adventures!”
Charlie Swift
Managing Editor
Charlie has been a scientist, welfare advisor, copywriter, and academic book editor. At Mind Tools, he plays a key role in getting our tone of voice right, in both written and spoken resources. As a child, Charlie took longer than others to learn to read, so he empathizes with anyone who struggles to learn or feels excluded. Now he enjoys working with our in-house coaching team and supporting Mind Tools’ community of learners. His favorite advice is to never be embarrassed to ask a question. “It’s part of learning and growing. And no one knows everything anyway!”
Matthew Hughes
Matthew Hughes
Content Editor
Matthew loves exploring history, psychology and film – when he’s not practicing the piano, studying Italian, or improving his chess. He’s worked as an editor in various sectors, including charity, culture and travel. At Mind Tools, Matthew particularly enjoys using his creative and technical skills to make videos. And he’s recently added to his skill set by learning to produce podcasts. He loves hearing from Mind Tools members about how they’ve benefited from our work. And his favorite advice? “When you’re overwhelmed or stuck, take a beat, step back, breathe. Things often seem much clearer after a break.”
Blog author, Simon Bell.
Simon Bell
Content Editor/Writer
Simon knows how to explain things as simply as possible. He spent 20 years in educational publishing, before working on the popular “For Dummies” books. At Mind Tools, he’s particularly proud of the Skillbook he wrote about managing stress, and his article on Porter’s Five Forces – one of our most popular resources. He also helps to produce the influential reports created by our in-house Impact and Insights team. Simon enjoys learning about history, and sharing new music with his sons. And his favorite advice is about balancing work and life. “Know when you’ve done enough at work – then go home!”
Jonathan Hancock
Senior Editor/Writer
Jonathan was World Memory Champion and has written extensively about learning. He also spent 15 years as a BBC Radio presenter, followed by a decade as a teacher and school leader. Jonathan writes many different Mind Tools resources, as well as presenting videos and podcasts. He’s particularly proud of his articles about tackling discrimination, embracing neurodiversity, and supporting working parents. Jonathan enjoys running, crosswords, and traveling with his family. His top advice is to keep reflecting on how you feel about your work. “Life’s too short to be unhappy. If something’s not right – change it!”
Alice Gledhill
Assistant Content Editor
Alice is a film and English graduate. At Mind Tools, she particularly enjoys connecting with subject experts, as well as giving a platform to people whose voices might otherwise not be heard. A restless learner, Alice is currently doing a master’s degree in media, ethics and social change. She also keeps a close eye on social media to spot new themes for our topical content. And she loves working in the Content team because she’s encouraged to be curious “… in an environment where mistakes are OK.”
Lucy Bishop
Senior Editor
Lucy started her working life selling ice cream in a theme park. She now heads up the video learning team at Mind Tools, and gets involved at every stage – from writing and editing scripts, to auditioning actors, to running filming days. Lucy’s a committed member of our neurodiversity panel, where she helps Mind Tools to reflect and support all forms of neurodivergence. She’s also fascinated by new technology and is currently learning about AI – especially its impact on learners. Her favorite advice is, “Before asking someone else to fix something for you, see if you can learn to do it yourself.”
Kevin Dunne
Kevin Dunne
Content Editor/Writer
Kevin is passionate about politics and current affairs. His years spent as a national newspaper reporter, sub-editor and columnist have trained him to write clear, accurate and interesting articles and blogs. At Mind Tools, he’s particularly proud to have worked on our Black Lives Matter content, and he also enjoys creating new resources about health and wellbeing. Kevin retains new information by focusing on key facts, and uses his detailed notes to embed the learning. And he sums up his advice to others in three parts: “Believe in yourself, work hard, be nice.”
Rosie Robinson
Content Editor
Rosie is a passionate and eclectic learner who’s relearning Japanese, taking singing lessons, and has just completed a screenwriting course. With a background in illustration, she loves to produce attractive and eye-catching content. Rosie works on a variety of Mind Tools resources, and is a key part of our video team, writing scripts, helping to run filming days with presenters and actors, and creating montage videos of her own. She advises others to say yes to any opportunities that arise. “Chances are you’ll be able to pick up the new skills you need much faster than you thought.”
Melanie Bell
Melanie Bell
Content Editor/Writer
Melanie writes fiction, poetry and plays, and has published three books – including one on Enneagram personality types. In her career so far, she’s been an editor, taught at a university, and written articles for a range of online and print magazines. As well as working on Mind Tools articles, blogs and video scripts, she wrote one of the first courses in our Skill Bites series – on problem solving. Outside of work, Melanie’s always looking for new places to visit, and often combines travel with learning. And she advises others to value their uniqueness. “Never try to fit into someone else's template!”
Anna Montgomery
Anna Montgomery
Junior Graphic Designer
Anna started working at Mind Tools the day after her degree show finished. She has a wealth of specialist skills, including branding, motion graphics, and editorial design, and is a member of the International Society of Typographic Design. Anna learns best by reading or watching, and from talking to others on the Content team. And experience has taught her to spot when she’s reached full capacity with her workload. “Being able to say no to things sometimes is a really important skill to master!”
Who writes our content and where does it come from?
Watch as Jonathan Hancock, Senior Editor/Writer at Mind Tools, shares the process of how our resources are created and the expert team that bring them to life!

Content philosophy

We always use best practice in content research, creation, and quality control.

Mind Tools boasts over 2,500 resources, enabling members to solve challenges at work, enhance their leadership skills, and improve how they communicate and collaborate with colleagues.

Every piece of content we produce is not only helpful, accessible, and engaging but also thoroughly developed, researched, and reviewed.

We fact check.

We rely on primary sources.

We liaise with subject experts.

We respect third party copyright.

We are non-partisan and ethical.

We are current and relevant.

We fact check.

We rely on primary sources.

We liaise with subject experts.

We respect third party copyright.

We are non-partisan and ethical.

We are current and relevant.

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Our members’ confidentiality is important to us. For more information, check out our Privacy Policy.
Rachal Price - United Kingdom
"Love it, there is loads of different types of resources so if I just have 5min spare I can quickly access the articles/videos or if I have a bit of extra time I make use of the training."
Atul Vijj - India
"Its so much in one place - its a lifetime of engagement being offered to learn, with such a great ease. I can improve myself, my thoughts, my work/ strategy related acumen, people, problem solving. It gives me all the tools I need, so I can fight with me team for the Position I dream for self and my organization."
Mary J. Anderson - Mind Tools member for 5+ years
“There are so many tools and resources available on a myriad of topics from mentoring and giving feedback to leading others and delegating. I especially like the Bite-Sized Training resources."
Read Mary's story
Deanna Merritt - United States
"Best quick source of information!! Extremely user friendly! I talk about Mind Tools with every class I teach and every professional presentation I make!"
Deanna Merritt - United States
"Best quick source of information!! Extremely user friendly! I talk about Mind Tools with every class I teach and every professional presentation I make!"
Darren Cherry - United States
"The tools are a fantastic trigger for me to look at things in a different way or simply upgrading my approach."
Chris Westbrook - United States
"Love it and use it all the time. Especially valuable is that it is in digestible "chunks" for just-in-time learning and information at the point of need. Articles and videos are concise, clear, and written for nonspecialists."
Marianne Portelli - Malta
"Thank you very much for your most interesting Mind Tools Newsletter which I have received without fail for the past three years and which has become a "must receive and read" mail. The topics handled are certainly of vital importance and highly useful in my line of work and I appreciate your work."
Sherry Sims - United States
"I absolutely love it. It’s helped gain a better understanding of how to be successful at work"
Rachal Price - United Kingdom
"Love it, there is loads of different types of resources so if I just have 5min spare I can quickly access the articles/videos or if I have a bit of extra time I make use of the training."
Atul Vijj - India
"Its so much in one place - its a lifetime of engagement being offered to learn, with such a great ease. I can improve myself, my thoughts, my work/ strategy related acumen, people, problem solving. It gives me all the tools I need, so I can fight with me team for the Position I dream for self and my organization."
Mary J. Anderson - Mind Tools member for 5+ years
“There are so many tools and resources available on a myriad of topics from mentoring and giving feedback to leading others and delegating. I especially like the Bite-Sized Training resources."
Read Mary's story
Deanna Merritt - United States
"Best quick source of information!! Extremely user friendly! I talk about Mind Tools with every class I teach and every professional presentation I make!"
Darren Cherry - United States
"The tools are a fantastic trigger for me to look at things in a different way or simply upgrading my approach."
Chris Westbrook - United States
"Love it and use it all the time. Especially valuable is that it is in digestible "chunks" for just-in-time learning and information at the point of need. Articles and videos are concise, clear, and written for nonspecialists."
Marianne Portelli - Malta
"Thank you very much for your most interesting Mind Tools Newsletter which I have received without fail for the past three years and which has become a "must receive and read" mail. The topics handled are certainly of vital importance and highly useful in my line of work and I appreciate your work."
Sherry Sims - United States
"I absolutely love it. It’s helped gain a better understanding of how to be successful at work"
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