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ABOUT OUR CONTENT

The Mind Tools content team is behind your career all the way.

Our team of writers and editors has over 150 years’ experience in a range of areas, including learning and development, publishing, marketing and news media
About our content team
We’re an in-house team of highly skilled and dedicated writers, editors and content creators. Our mission is to research, write and deliver the very best personal and professional development resources you can find. We use our time and expertise to identify what’s hot, what’s not and what learners need to do their jobs better, every day.
Our content experts
Between them, they’ve created books, magazines, newspapers, and PR and marketing campaigns.
Melanie Dowding
Content Director
Tom Mugridge
Head of Content Production
Cat McLeod
Managing Editor
Keith Jackson
Managing Editor
Charlie Swift
Managing Editor
Matthew Hughes
Content Editor
Simon Bell
Content Editor/Writer
Jonathan Hancock
Writer/Content Editor
Alice Gledhill
Assistant Content Editor
Lucy Bishop
Senior Editor
Kevin Dunne
Content Editor/Writer
Rosie Robinson
Content Editor
Melanie Bell
Content Editor/Writer
Anna Montgomery
Anna Montgomery
Junior Graphic Designer
Melanie Dowding
Content Director
Melanie is a former journalist and daily newspaper news editor, now an experienced digital content strategist focused on developing teams of specialists skilled at driving growth, conversion and retention. She has a track record of creating cohesive, multichannel, SEO-focused content and social strategies underpinned by behavioral and business data and delivered through innovative, purposeful content design which meets the needs of its audience.
Tom Mugridge
Head of Content Production
Tom worked his way through college as a nightshift subeditor and began a career in TV and radio before finding his niche in publishing. He held senior editorial positions with newsstand magazines and international book publishers and ran his own independent retail business for 11 years before joining Mind Tools in 2017. He also likes dogs and synthesizers.
Cat McLeod
Managing Editor
Cat began her career with a national radio station before moving into the heady world of advertising as a copywriter. She now has over 15 years experience writing, editing and managing content delivery for our learners, from animated video to infographics and e-learning. She currently manages our in-house team of writers. Away from her desk, she’s a mum, an unpaid dog walker and occasional wild swimmer.
Keith Jackson
Managing Editor
Keith is a highly experienced writer, editor and journalist, with more than 30 years in the media and e-learning industries. He joined Mind Tools in 2015 and leads our team of talented editors. Away from work, Keith is either exploring the hiking trails of Sussex, or sitting patiently roadside in his old sports car awaiting a tow-truck.
Charlie Swift
Managing Editor
Charlie combines the skills he learned as a scientist, welfare advisor, academic book editor, and copywriter, to support Mind Tools’ users and members in their knowledge, confidence and relationships at work. His private passions are public broadcast radio and podcasts, and woodland walks.
Matthew Hughes
Content Editor
Matthew has several years’ experience in writing, editing and commissioning online content. As a content editor, he worked in several industries – including charity, culture and travel – before finding his calling in L&D at Mind Tools, where he creates accessible, timely and engaging content for learners, across resource types. When he’s not producing outstanding content, Matthew can usually be found traipsing up hills, visiting cinemas, or nose-deep in a good book.
Simon Bell
Content Editor/Writer
Simon has been researching, writing and editing non-fiction for over 30 years. In that time he’s worked on educational courses, scientific journals, and mass-market trade books about everything from popular psychology to buying houses in Bulgaria. In the last 20 years he’s specialized in simplifying complex subjects, and helping readers to learn new skills. Away from work he listens to good music, watches bad football, and is fascinated by medieval history.
Jonathan Hancock
Writer/Content Editor
After 15 years as a BBC current-affairs presenter and producer, Jonathan spent a decade in education, progressing from classroom teacher to school leader. He’s passionate about all aspects of learning, but has a special interest in memory, having won two Guinness World Records and the title of World Memory Champion. Jonathan has published 14 books on thinking and learning, designed training programs and competitions, and consulted for TV shows. He also loves staying physically fit by competing in running events – from 5K races to ultramarathons.
Alice Gledhill
Assistant Content Editor
A Film and English Literature graduate, Alice joined the team in 2019 and has been developing a multitude of new creative skills ever since. She produces a broad range of resource types, from writing blogs to producing videos and editing infographics. She enjoys quality-checking Mind Tools resources after publication and knowing that the content is helping others to thrive. When she’s not fixing typos and broken links or running the Permissions Helpdesk, Alice can be found rollerskating by the sea!
Lucy Bishop
Senior Editor
Lucy has over 10 years’ experience writing, editing and commissioning content. She regularly contributes to the Mind Tools blog, heads up Mind Tools’ video learning series, and particularly enjoys exploring and experimenting with new video formats. When she’s not producing fantastic new learning content, she can be found enjoying nature with her two kids and delving into the latest book on her very long reading list!
Kevin Dunne
Content Editor/Writer
Kevin began training as a journalist on his local newspaper in 1989. He went on to spend 17 years at The Sun newspaper as a sports journalist and travel writer, and his work has been published in The Daily Telegraph, The Times and The Sunday Times. He joined the Mind Tools content team in 2019 and is also a keen golfer, traveler and eater.
Rosie Robinson
Content Editor
With a background in writing and illustration, Rosie uses her creative eye to produce eye-catching content. Specializing in videos, newsletters and articles, Rosie produces, writes, edits, and proofreads a wide range of resources. When she’s not busy working, she’ll likely be found whipping up cakes for her friends and family!
Melanie Bell
Content Editor/Writer
Melanie has worked as a writer, freelance and in-house editor, university writing instructor, and language teacher. She is the author of a short story collection, “Dream Signs,” and a non-fiction book, “The Modern Enneagram.” She has written for several publications including Huffington Post, Cicada, and Contrary Magazine. She is a certified teacher of the Enneagram, a personality typology that illuminates people’s core motivations.
Anna Montgomery
Anna Montgomery
Junior Graphic Designer
A Graphic Design graduate, Anna joined the team in 2022 and has been creating a wide range of designs for the Content Team. She loves working with typography, editorial design and animation, creating a range of designs from worksheets and templates to motion graphics. In her spare time, she’ll likely be found trying out funky new recipes or reading a good book.
Who writes our content and where does it come from?
Watch as Jonathan Hancock, Writer/Content Editor at Mind Tools, shares the process of how our resources are created and the expert team that bring them to life!

Content philosophy

We always use best practice in content research, creation, and quality control.

The Mind Tools Club boasts over 2,500 resources, enabling members to solve challenges at work, enhance their leadership skills, and improve how they communicate and collaborate with colleagues.

Every piece of content we produce is not only helpful, accessible, and engaging but also thoroughly developed, researched, and reviewed.

We fact check.

We rely on primary sources.

We liaise with subject experts.

We respect third party copyright.

We are non-partisan and ethical.

We are current and relevant.

We fact check.

We rely on primary sources.

We liaise with subject experts.

We respect third party copyright.

We are non-partisan and ethical.

We are current and relevant.

Stay in the know

By registering for a free account, you'll receive great benefits, our weekly newsletter being one of them.

Receive a personal newsletter, that keeps you up to date on our new resources, videos, articles, and more. 

Our members’ confidentiality is important to us. For more information, check out our Privacy Policy.
Rachal Price - United Kingdom
"Love it, there is loads of different types of resources so if I just have 5min spare I can quickly access the articles/videos or if I have a bit of extra time I make use of the training."
Atul Vijj - India
"Its so much in one place - its a lifetime of engagement being offered to learn, with such a great ease. I can improve myself, my thoughts, my work/ strategy related acumen, people, problem solving. It gives me all the tools I need, so I can fight with me team for the Position I dream for self and my organization."
Mary J. Anderson - Mind Tools member for 5+ years
“There are so many tools and resources available on a myriad of topics from mentoring and giving feedback to leading others and delegating. I especially like the Bite-Sized Training resources."
Read Mary's story
Deanna Merritt - United States
"Best quick source of information!! Extremely user friendly! I talk about Mind Tools with every class I teach and every professional presentation I make!"
Deanna Merritt - United States
"Best quick source of information!! Extremely user friendly! I talk about Mind Tools with every class I teach and every professional presentation I make!"
Darren Cherry - United States
"The tools are a fantastic trigger for me to look at things in a different way or simply upgrading my approach."
Chris Westbrook - United States
"Love it and use it all the time. Especially valuable is that it is in digestible "chunks" for just-in-time learning and information at the point of need. Articles and videos are concise, clear, and written for nonspecialists."
Marianne Portelli - Malta
"Thank you very much for your most interesting Mind Tools Newsletter which I have received without fail for the past three years and which has become a "must receive and read" mail. The topics handled are certainly of vital importance and highly useful in my line of work and I appreciate your work."
Sherry Sims - United States
"I absolutely love it. It’s helped gain a better understanding of how to be successful at work"
Rachal Price - United Kingdom
"Love it, there is loads of different types of resources so if I just have 5min spare I can quickly access the articles/videos or if I have a bit of extra time I make use of the training."
Atul Vijj - India
"Its so much in one place - its a lifetime of engagement being offered to learn, with such a great ease. I can improve myself, my thoughts, my work/ strategy related acumen, people, problem solving. It gives me all the tools I need, so I can fight with me team for the Position I dream for self and my organization."
Mary J. Anderson - Mind Tools member for 5+ years
“There are so many tools and resources available on a myriad of topics from mentoring and giving feedback to leading others and delegating. I especially like the Bite-Sized Training resources."
Read Mary's story
Deanna Merritt - United States
"Best quick source of information!! Extremely user friendly! I talk about Mind Tools with every class I teach and every professional presentation I make!"
Darren Cherry - United States
"The tools are a fantastic trigger for me to look at things in a different way or simply upgrading my approach."
Chris Westbrook - United States
"Love it and use it all the time. Especially valuable is that it is in digestible "chunks" for just-in-time learning and information at the point of need. Articles and videos are concise, clear, and written for nonspecialists."
Marianne Portelli - Malta
"Thank you very much for your most interesting Mind Tools Newsletter which I have received without fail for the past three years and which has become a "must receive and read" mail. The topics handled are certainly of vital importance and highly useful in my line of work and I appreciate your work."
Sherry Sims - United States
"I absolutely love it. It’s helped gain a better understanding of how to be successful at work"

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