Business Rationale: a Knowledge Management Exercise
An exercise enabling managers to explore whether knowledge management is the right solution for their organization and/or to refine the expected outputs. Allow up to an hour for completion.
Content Hub
The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.
Virtual Project Teams
An overview of the leading thinking on teams that communicate remotely rather than working in the same physical location.
Measuring the Success of Communication
Communications must be regularly monitored to ensure that the messages are understood, retained and responded to as desired, and also that future messages are constructed and conveyed appropriately. This article highlights the importance of assessing and evaluating the effectiveness of the key messages you communicate.
Logical Fallacies
Discover how to identify and avoid logical fallacies and false arguments, so you can spot untruths and root out wrongful reasoning.
Mind Tricks: Is Decision-Making Always Rational?
Decision-making is rational and process led. Over the years a clear, delineated step-by-step technique has been developed which varies little from one organisation to another. So why is it then that so many bad decisions are still made? One reason may be the tricks that our mind can play on us when we truly believe we have come to a rational decision. This article looks at some of the experiments discussed by Dan Ariely in his book 'Predictably Irrational', and examines how irrationality can affect day-to-day decision-making.
Key Task Analysis
This exercise helps provide focus to your development activites by prompting you to consider them in relation to your current job role.
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BarOn Emotional Quotient Inventory® (BarOn EQ-i®)
Reuven BarOn, Ph.D. has developed the most widely used measure of Emotional Intelligence, the BarOn EQ-i®. We outline his work here.
Peter Block: The Empowered Manager
Block outlines the ways in which office politics can be used to influence others, and to influence decisions and processes. This article is a review of his work.
Be More Effective and Deliver Results
Understanding how your personal contribution makes a difference is key to true effectiveness. This overview looks at how to add value and go the extra mile.
Delivering Feedback
A look at the essentials of great feedback delivery, with examples and analysis of some of the most common feedback delivery models.
David Allen: Getting Things Done
The key elements of productivity expert David Allen's Getting Things Done process.