Understanding Anger
This article discusses anger as a normal emotion, outlines what it means, explores what causes it, and outlines the ways in which people process feelings of anger.
Content Hub
The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.
Generation Flex
In this article, we explore both the growth of flexible working and the reservations some still hold, as well as the increasing business benefits and solutions it appears to offer.
Communities of Practice
Communities of practice are formed by groups of people within organizations to share what they know and learn from each other. We outline this approach to knowledge sharing here.
Mayer and Salovey: Emotional Intelligence
Mayer and Salovey presented the first model of modern emotional intelligence theory. Here we outline their massively influential work.
Exploring Your Options
Being faced with the task of choosing from a host of possible options is intrinsic to the decision-making process. This exercise explores how your team tackles such a situation. Allow around an hour for completion.
How to Cite and Reference
Citing your sources is vital to a good report or essay. Learn the basics of referencing to ensure that your work makes a great impression!
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The Burden of Responsibility
Many people feel uncomfortable with responsibility and leave the decision-making to others. This article looks at ways to help you deal with, and even enjoy, taking responsibility.
How to Improve Team Performance
Here we offer some straightforward, practical advice on how you can maximise team performance.
A Guide to Data Protection
The European General Data Protection Regulation (GDPR) sets out rules for all organizations that keep or process personal information on individuals. Here's an overview.
Conducting a Challenging Performance Review Meeting
A practical framework to help you address difficult performance issues with confidence.
Overcoming the Barriers to Effective Team Decision-Making
We outline some social pressures that can occur in a group situation to impact the effectiveness of team decision-making and suggest strategies to overcome these.