Developing Empathy
What it means to be empathic, the characteristics of highly empathic people, and how you can learn to become more empathic in your interactions with others.
Content Hub
The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.
Performance Management Overview
An introduction to the performance management cycle, and the individual elements of a performance management framework.
Outcome Relationship Mapping Technique
The Outcome Relationship Mapping (ORM) technique can help the user to identify clusters of related activities, reducing duplication of work, and providing an opportunity for the program manager to allocate or share resources as effectively as possible.
The Carrot Principle
This article provides an overview of the key principles outlined by Adrian Gostick and Chester Elton in their book 'The Carrot Principle'.
An Overview of Recruitment and Induction
This article provides a summary of the major issues within contemporary recruitment, selection and induction.
The Emotionally Intelligent Leader
For leaders to be able to adapt their style successfully, they must be able to tune in emotionally to their surroundings, and to themselves. This article takes an in-depth look at this interesting subject.
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Is Your Organisation Ready for Emotional Intelligence?
A strategic exercise designed for a top management team before implementing any major emotional intelligence initiative. Allow 40 minutes for completion.
Celebrating Achievement
Do you applaud your team members' hard work and success? And what counts as an achievement anyway? Discover nine ways to effectively celebrate achievement.
Mutual Respect
Mutual respect is fundamental to a thriving organization. Discover how to create a culture of mutual respect and reap the benefits of diversity.
… And I Breathed
Hear this global music industry leader explain the benefits of having a mosaic of mentors, and making friends with yourself and connections with others.
Work-Life Balance and Stress
A look at the current scale of workplace stress and the impact this has for both employees and employers.
Jeopardy: The Danger of Playing It Safe on the Path to Success
Author and entrepreneur Wilfred Emmanuel-Jones takes us through his incredible career and explains the importance of jeopardy on the path to success.