Content Hub

The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.

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10 Minutes

Estimating Time to Complete

Failing to deliver a project on time means stress and a loss of credibility. Estimate completion time accurately with this four-step process.

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3 Minutes

The KJ-Method for Establishing Priorities

This exercise uses the KJ-Method to help groups effectively establish priorities and make decisions. When resources are limited this exercise helps organisations to assess what is most important and reach a group consensus. Allow about one hour for completion.

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8 Minutes

Understanding Set-Up-To-Fail Syndrome

In this article, we look at research published by Harvard Business Review which suggests that managers are often to blame for creating a self-reinforcing cycle of poor performance in their teams. Known as 'Set-Up-To-Fail Syndrome', the authors propose a five step framework to help managers address the negative dynamics of their working relationships with team members.

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3 Minutes

Objectivity in Action

You need to consider the merits of your options to be a credible decision-maker. Here we provide you with practical guidelines to help you apply objectivity to your decision-making process.

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4 Minutes

Critical Decision-Making Techniques

Critical thinking is the mental process that individuals go through to reach an answer or a conclusion. The critical thinking process can be a valuable tool in problem-solving and decision-making. Here we look at some of the techniques involved.

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6 Minutes

Costs for Management Control

Organisations will want to know if a particular product or service is going to make a profit or, at least, break even. An important method for an organisation’s short-term cost control is cost-volume-profit analysis.

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3 Minutes

Being Flexible and Adaptable

With change a constant in the workplace, this article examines the importance of being able to change and adapt the way you work, and deal with, others.

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5 Minutes

The T-Shaped Management Model

A look at the T-shaped model, developed at Harvard Business School, which outlines a new approach to executive knowledge management.