Content Hub

The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.

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8 Minutes

Understanding Set-Up-To-Fail Syndrome

In this article, we look at research published by Harvard Business Review which suggests that managers are often to blame for creating a self-reinforcing cycle of poor performance in their teams. Known as 'Set-Up-To-Fail Syndrome', the authors propose a five step framework to help managers address the negative dynamics of their working relationships with team members.

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3 Minutes

Objectivity in Action

You need to consider the merits of your options to be a credible decision-maker. Here we provide you with practical guidelines to help you apply objectivity to your decision-making process.

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4 Minutes

Critical Decision-Making Techniques

Critical thinking is the mental process that individuals go through to reach an answer or a conclusion. The critical thinking process can be a valuable tool in problem-solving and decision-making. Here we look at some of the techniques involved.

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6 Minutes

Costs for Management Control

Organisations will want to know if a particular product or service is going to make a profit or, at least, break even. An important method for an organisation’s short-term cost control is cost-volume-profit analysis.

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3 Minutes

Being Flexible and Adaptable

With change a constant in the workplace, this article examines the importance of being able to change and adapt the way you work, and deal with, others.

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5 Minutes

The T-Shaped Management Model

A look at the T-shaped model, developed at Harvard Business School, which outlines a new approach to executive knowledge management.

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30 Minutes

Winners Dream

Hear how Bill McDermott used traits such as empathy and authenticity to work his way up from lowly sales trainee to CEO of SAP, the world's largest business software company.

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11 Minutes

Chunking

Use the chunking method to deliver large amounts of information in a way that is more manageable and easy to understand.

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5 Minutes

Malhotra’s E-Business Model

Yogesh Malhotra’s model outlines the need for modern organizations to develop an ability to change continuously if they are to compete in the new economy. We describe it here.