Using Quantitative and Qualitative Data
An outline of some methods for gathering and using quantitative data.
Content Hub
The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.
Mind Mapping
Mind mapping is a useful and highly visual ideas-generation technique. Here we look at how to create your own mind maps, together with examples of where they can best be used.
Key Knowledge Management Myths
An outline of the key myths that can cause problems for knowledge management systems, and lead organizations astray from potential success.
Secondary Sources of Information
In this article we introduce sources of secondary data and discuss their uses and limitations as a source of information.
How to Set SMART Goals
SMART goals can help you set objectives that are clear and reachable. Watch this video to learn more.
Courageous Training
Most organizations spend a lot training their staff, but only a small proportion of this training is actually applied. This book explains how you can make your people's training stick, and why this takes courage.
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Redundancy: The Worst Job in Management?
This article offers an overview of redundancy and some best practice approaches which organizations can apply to the planning, execution and aftermath of a redundancy programme.
How to Break the News of Redundancy
Communicating news of redundancy is one of the most challenging tasks in today's workplace. Here we offer some practical tips to help make the process easier on you and the employees involved.
Building Effective Working Relationships
Building effective workplace relationships is an extremely important skill for any employee. Here, we outline the fundamental aspects of successful working partnerships and offer some practical suggestions on how to further develop your existing relationships at work.
What Stage is the Team At?
This exercise will help a team to identify what stage of development they are at, and to discuss what actions they can take to attain maximum performance.