Content Hub

The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.

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30 Minutes

Do Good

Anne Bahr Thompson explains her five steps to brand citizenship and why it’s important for companies to "do good" for customers, employees and society.

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6 Minutes

Managing the Change Process

This article provides an introduction to the implementation of change. Once you have developed and shared your vision for the future, it is time to make your change a reality. This article covers the key elements of a change management strategy and what elements should be included in the change management planning and implementation process.

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6 Minutes

An Overview of Organizational Performance Management

Effective organisational performance management provides a comprehensive picture of overall performance. It also provides senior leaders and operational managers with an understanding of how each area contributes towards achieving strategic goals. This article introduces the concept of organisational performance management and considers the key steps in the performance management cycle.

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6 Minutes

B Players’ Brand of Talent

B players have considerable influence on your organisation’s long-term performance. DeLong and Vijayaraghavan describe B players’ strengths, the four B player types and offer ways leaders can foster their brand of talent. Their views are summarised here.

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3 Minutes

Aligning Objectives To Strategy

How do organisations know that everyone is working towards the same overall goals? And how do you make sure that everybody’s contribution counts? We outline the importance of ensuring there is a clear line of sight between individual performance objectives and the organisation’s strategic plan.

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7 Minutes

Managing Clever People

Clever people bring a high level of value to teams and organisations when they are managed effectively. This article provides and overview of the key characteristics of clever people, and outlines strategies that managers can use to get the best from these talented individuals.

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6 Minutes

Monitoring and Evaluating the Outcomes of Change

Whenever you undertake a programme of change, it is essential that you establish how and when the outcomes will be measured in order to determine whether or not objectives have been met. Here we look at a variety of ways that you can measure performance in a number of different areas.