Atlas of the Heart
In this podcast, we review "Atlas of the Heart" by Brené Brown. Why saying we feel happy, sad or angry is not enough to explain the life we experience.
Communication Skills
Effective communication is essential whatever your job. Assess and improve your communication skills with resources designed to develop your verbal, listening, writing and online communication skills.
Working With the Media
Learn to write a press release, and how to handle a media interview while making a good impression.
Consultative Selling
This process helps you identify your potential clients' wants and needs so you can sell a solution that's right for them.
Perfecting Your Pitch: How to Succeed in Business and in Life by Finding Words That Work
This book sets out a three-step process for crafting clear and confident messages. Find out more about it here.
Made to Stick: Why Some Ideas Survive and Others Die
In this book, the authors describe how to make your idea or message utterly memorable with their 'six principles of sticky ideas'. While their approach draws on insights from the world of advertising, it will work for anyone who needs to communicate powerfully.
Eight Strategies for Effective Email
Learn how to use email effectively and get the response you want.
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Answer Intelligence: Raise Your AQ
In this podcast, we review "Answer Intelligence: Raise Your AQ," by Dr Brian Glibkowski. Taking effective communication to the next level.
6 Steps for Writing Effective Emails
Make your emails as effective as possible by watrching the six key steps covered in this video.
How to Be Heard: Secrets for Powerful Speaking and Listening
Author Julian Treasure looks at some of the best ways to effectively communicate with colleagues, adopt mindful listening, and use the power of plain speaking.
Lead With a Story
In this interview we hear how powerful stories can be in business communication. Paul Smith gives tips on structure and style, and shares his insight into when and how leaders can use storytelling to good effect.
Show and Tell: How Everybody Can Make Extraordinary Presentations
This short book outlines a model that you can use to create engaging and highly entertaining presentations. Find out more about it here.
The Exceptional Presenter
Learn about this exceptional book, which explains how to make sure that your presentations are stunning - every time.