Communication Essentials

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17 Minutes

The 7 Cs of Communication

Use this checklist, video and our worked examples to improve your skill as a communicator by creating messages that are accurate and engaging.

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6 Minutes

Communication Skills Analysis

This exercise is designed to aid individuals in assessing their personal communication skill set, and includes a guide and some advice for further uses and adaptations for the proposed individual communication skills audit. Allow 40 minutes for completion.

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30 Minutes

Messengers

How can you get your message across? In this podcast, we talk to behavioral experts Stephen Martin and Joseph Marks about how, why and when people listen.

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30 Minutes

Talk to Me

In this podcast, journalist Dean Nelson explains how to improve your communication skills and interview techniques by asking the right questions.

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11 Minutes

Chunking

Use the chunking method to deliver large amounts of information in a way that is more manageable and easy to understand.

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17 Minutes

Assertiveness

Do you struggle to stand up for yourself, or to get your voice heard? Boost your assertiveness to get your wants and needs met in a firm but fair way.