Punctuation Basics – Part 1
In this punctuation guide, improve your written communication by understanding why, when, where, and how to use periods, commas, colons, and semicolons.
Communication Skills
Effective communication is essential whatever your job. Assess and improve your communication skills with resources designed to develop your verbal, listening, writing and online communication skills.
Impromptu Speaking Skills
It can be difficult to deliver a good speech at short notice. Impromptu speaking skills can help you deliver eloquent talks, even when they're unexpected.
Writing Effective Emails
Discover how to write effective emails and get the responses you want.
AIDA: Attention-Interest-Desire-Action
Learn how to write copy that captures attention and inspires action using the AIDA model of Attention-Interest-Desire-Action.
The Ladder of Abstraction
Use the Ladder of Abstraction to explore ways of improving your communication skills, by choosing the right words and keeping your audience engaged.
Concept Attainment
Find out how to use Concept Attainment - a simple group learning technique that helps you reach a shared understanding of important ideas.
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Winning Body Language
Body language expert and communication coach Mark Bowden tells us how we can use our body language, and other non-verbal cues, to communicate more effectively at work, and gain people's trust.
Keep It Simple
Simple messages are clearer, more memorable and more likely to get results. Learn to simplify your communications using the KISS principle. Keep it simple!
How to Be a More Engaging Speaker
Become an engaging speaker and sell your ideas one-on-one by improving your communication and speaking skills, body language, charisma, and authority.
Winning Minds: Secrets from the Language of Leadership
In this podcast, we review "Winning Minds: Secrets from the Language of Leadership," by Simon Lancaster. It's not just what you say, but how you say it.
Kiss, Bow, or Shake Hands
In this interview, find out about the effect that cultural differences can have on doing business abroad.
5 Moves to Master Body Language Infographic
Good body language will help you to convey your spoken message easily and effectively. Follow these five simple moves to become a master of body language!