What’s in a Story?
In this video, CEO and Chief Storyteller of Menlo, Richard Sheridan, explains how storytelling can help to propel and preserve your organizational culture.
Communication Skills
Effective communication is essential whatever your job. Assess and improve your communication skills with resources designed to develop your verbal, listening, writing and online communication skills.
Keeping Things Brief
Learn four approaches that will help you convey information clearly and concisely.
Tell to Win: Connect, Persuade, and Triumph With the Hidden Power of Story
This book teaches you how to use storytelling to get your message across effectively. Find out more about it here.
How to Make Small Talk
Improving your conversational skills allows you to make better connections, and being able to make small talk is an important part of doing this.
How to Speak So People Really Listen: The Straight-Talking Guide to Communicating with Influence and Impact
Making your message memorable is vital to getting it across to people. Author Paul McGee has tips for making them really listen to what you have to say
Developing Surveys
If you want to know what your customers, suppliers, or workers think... ask them. Create a survey that will engage them and get the answers you need.
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Communication Skills – Start Here
Effective communication isn't as common in business as it should be. Explore 100 tools and resources to help develop your communication skills at work.
The Subtle Power of Business Storytelling Infographic
This infographic explains what makes a good story, when to use one, and 10 tips for effective storytelling.
TED Talks: The Official TED Guide to Public Speaking
TED president Chris Anderson reveals the secrets of delivering a great talk, including saying something meaningful and being authentic.
Making a Phone Call
Making a phone call is an essential skill in work and in life. Learn how to communicate confidently and professionally in your next phone call.
How to Write Effective Emails Infographic
Use the six tips shown in this infographic to get people to read and act on the emails that you send.
Written Communication
Become a more confident writer by learning how to construct effective messages, as well as practical ways to improve your writing skills in this one-hour Skillbook.