Business Operations and Process Management

Discover more about the key organizational functions that help a business to run smoothly, and the processes and procedures that underpin a culture of safety, productivity and continuous improvement.
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8 Minutes

Six Sigma

Learn how the Six Sigma quality approach and the DMAIC framework can improve your bottom line, and the roles of Six Sigma Black Belts and Green Belts.

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9 Minutes

Activity-Based Costing (ABC)

What does it really cost to produce a product, run a department, or finish a project? Learn how to assign costs more accurately to maximize profitability.

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7 Minutes

Kanban

Learn how to apply Kanban signals, a Just-in-Time (JIT) inventory technique, to other work environments to improve your efficiency.

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30 Minutes

Innovations in Office Design

What difference does the design of your office make to productivity levels? Diane Stegmeier explains how the physical space around us can be shaped to increase efficiency and encourage teamworking.

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7 Minutes

Storyboarding

Learn how storyboarding can help you to manage a big team project, or a key decision, creatively and thoroughly.

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10 Minutes

Procurement Management

Create an effective procurement management plan, and learn how to maximize the strategic impact of purchasing goods and services for your organization.

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1 Minutes

Garvin’s Dimensions Infographic

Respond to your customers' needs and values by assessing and improving the quality of your product or service with the help of this useful infographic.

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8 Minutes

The Product Life Cycle

Discover more about the four stages of the product lifecycle, and what you can to maximize your profits at each stage of the cycle.

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9 Minutes

The Benefits of Company Awards

Awards can raise your company's profile and set it apart from the competition. Discover six steps for implementing a successful awards strategy.

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12 Minutes

Health and Hygiene at Work

Keep your team healthy, happy and productive with our nine tips for tackling bad habits and workplace hygiene issues tactfully and considerately.