Business Operations and Process Management

Discover more about the key organizational functions that help a business to run smoothly, and the processes and procedures that underpin a culture of safety, productivity and continuous improvement.
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skillbooks
60 Minutes

How to Manage a Budget

How well do you stick to the budgets you set? In this one-hour Skillbook, you'll learn the skills you need to set and stick to budgets effectively.

article
9 Minutes

Achieving Economies of Scale

Economies of scale enables organizations to tap into the cost-saving factors triggered by growth. Discover more about the benefits of economies of scale.

skillbooks
60 Minutes

Better Processes

Poor business processes can lead to missed deadlines, mistakes and increased costs. Find out how to design processes that work in this one-hour session.

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video
3 Minutes

The Plan-Do-Check-Act Process

Solve problems, implement change, test solutions, and improve your processes, products or services using the PDCA process to mitigate risk.

article
5 Minutes

The Sales Funnel

The sales you achieve come from a much higher number of inquiries and leads. Learn how to build a sales funnel to help you meet your targets.

article
8 Minutes

How to Cut Costs

If it's your responsibility to cut department costs, don't panic. We'll show you sensible ways to reduce your budget without hurting staff morale, or eliminating essentials.

audio
30 Minutes

The Healthy Workforce

We talk to celebrated author Sir Cary Cooper on the topic of health and wellbeing at work - what does it actually look like and how can organizations get it right?