Leadership and Management

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15 Minutes

Telling Ain’t Training

So if 'telling ain't training', how should you train? Find out about this excellent and influential book, itself a great example of the training techniques it describes.

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30 Minutes

The Mind of the Leader

Author Rasmus Hougaard discusses the core qualities – mindfulness, selflessness and compassion – that leaders can use to engage with colleagues, and better lead their teams.

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6 Minutes

After the Horse has Bolted: The Exit Interview

Exit interviews can give a valuable insight into employee opinions of an organisation. The pros and cons of exit interviews are outlined here, along with advice on developing an exit interview policy and using exit interview findings effectively.

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4 Minutes

Understanding Drivers for Change

This exercise can be used by both individuals and teams to develop understanding of the external forces that drive change in their organisation. It can also be used as a starting point to develop plans for how an organisation or specific work area can effectively respond to external sources of change. The exercise can take up to a full day to complete if being used by a large group, and a couple of hours if completed by an individual.

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9 Minutes

Intuition and Decision-Making

This article examines what some of the leading experts have to say about intuitive decision-making, and offers some advice on when it might be most appropriate to use it, and the pitfalls to avoid.

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4 Minutes

Test Your Spelling

Surveys have shown that many people are confused over the spelling of common words and phrases. This individual exercise allows participants to test their own spelling ability.

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30 Minutes

The Leader as a Mensch

Being a mensch is about being a decent human being; someone everyone looks up to, and wants to follow. Bruna Martinuzzi explains how to improve our performance as leaders by adopting a mensch-like attitude.

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7 Minutes

Managing Volunteers

Supervising workers with no pay or contracts can challenge your management skills. Find out how to get the most from your volunteer team.

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15 Minutes

The New One Minute Manager

The management classic "The One Minute Manager" has been updated to reflect developments in approaches and the business environment. Learn more here.