Content Hub
The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.
Emoji Meanings at Work
Emojis are popular visual representations of emotions. But should you use smiley faces or red hearts at work? Here are seven steps for using emojis safely.
Getting the Most Out of Exit Interviews
Exit interviews provide valuable feedback on your organisation’s culture, working environment, career development opportunities and leadership style. Here you will find tips on how to plan, conduct and use the findings of exit interviews to help reduce turnover and protect your employer brand.
Blended Learning
This overview of blended learning describes the key aspects of a blended learning strategy and offers practical suggestions when embarking on a blended learning programme.
The Role Of The Modern Middle Manager
Being self-aware means knowing what is expected of you. Here we look at the skills and abilities you need to be thought of as the consummate modern middle manager.
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How to Answer Questions About Change
Change Always Raises Questions. The Checklist Offers Key Questions Plus Useful Answers.
Peter Drucker: The Coming of the New Organization
Prominent management thinker Peter Drucker coined the term ‘knowledge worker’, and was the first person to herald the coming of the modern knowledge organization. We discuss his groundbreaking ideas, and consider the extent to which he has been proved right.
Barriers to Effective Budgeting
If you find that your budget didn’t really work in reality and there were a lot of wrong estimates and major variances, you might want to look at this questionnaire to uncover problem areas and determine some actions for improvement.
The EFQM Excellence Model
The EFQM Model Assesses What Changes Can Improve Performance for Any Company
The Role of Appreciative Inquiry in Problem-Solving
Appreciative Inquiry (AI) is a commonly accepted strategic and change management tool pioneered by David Cooperrider and Suresh Srivastva of Cape Western Reserve University. In this article we look at how the tool can also be used to solve problems.
How to Ensure Successful Succession
Succession planning is an important means of achieving competitive advantage. This guide offers a practical approach to implementing or reviewing a succession planning strategy within your organisation.