Deming’s 14-Point Philosophy
Quality management is a term that most of us know. Find out where the idea originated and learn the key points of Deming's 14-Point Philosophy.
Business Skills
Perceptual Mapping
Use this tool to discover how your customers perceive your products and services.
The Nadler-Tushman Congruence Model
Use the Congruence Model to boost performance and analyze organizational problems by finding the best balance between work, people, structure, and culture.
Post-Implementation Reviews
Measuring a project's success is more than making sure it's completed. Learn how a post-implementation review can maximize the benefits of your project.
The Segmentation, Targeting and Positioning (STP) Marketing Model
Use the Segmentation, Targeting (STP) and Positioning Model to identify your most lucrative market segments, and position and target your brand effectively.
Organization Design
Discover how Organization Design can help your organization to deliver on its strategy, engage employees, and improve talent acquisition.
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The Competing Values Framework
Corporate culture can affect everything within an organization, and yet it's often hard to describe. Find out how to categorize your organization, and how you can use your analysis to promote and manage change.
SOAR Analysis
Use SOAR Analysis to focus on the positives and inherent strengths of your organization, seek out new opportunities, and harness aspirations.
Lafley and Martin’s Five-Step Strategy Model
Follow A.G. Lafley and Roger Martin's 5-Step Strategy Model process to identify and develop a winning strategy for your organization.
Sprint Retrospectives in Agile Project Management
Sprint retrospectives are used in Agile project management to highlight any issues after a sprint, and to decide which lessons can be applied in the future.
How to Manage a Probationary Period Effectively
Probation allows a short time for an organization and a new hire to decide whether they are a "good fit." Follow these six steps to manage this trial period effectively.
Kotler and Keller’s Five Product Levels
This model helps you develop products and services that exceed your customers' expectations, and helps you stay ahead of your competitors.