Business Skills

skillbooks
60 Minutes

Essential Strategy

Learn about the tools you can use to better understand your organization and the environment in which you operate.

audio
15 Minutes

The Goal: A Process of Ongoing Improvement

This groundbreaking book explains why it often makes sense to run some of your business processes sub-optimally, and shows how cost accounting can lead to all sorts of wrong decisions! Find out more about it in this Book Insight.

skillbooks
60 Minutes

Recruiting Skills

Improve your recruiting skills in this one-hour Skillbook. Learn how to write job descriptions and job adverts, and develop an effective interview process.

audio
30 Minutes

Eight Things We Hate About IT

Why do business leaders and IT leaders seem to live in different worlds? Susan Cramm shares her views on why that disconnect is so common in organizations, and how it can be overcome.

article
15 Minutes

Autism in the Workplace

Autistic individuals are often underemployed due to bias and discrimination. Discover how to build a more inclusive and supportive workplace for autistic individuals so they can perform at their best.

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skillbooks
60 Minutes

What Is Operations Management?

Effective operations management can help you improve productivity and profit. Discover more about operations management in this one-hour Skillbook.