Six Traits of a Good Role Model Video
A good role model works with integrity and isn't afraid to ask for help. Find out what other traits you'll need to adopt to become a good role model in this video.
Personal Development
The Presentation Secrets of Steve Jobs: How to Be Insanely Great In Front of Any Audience
Steve Jobs, the co-founder of Apple, was renowned as one of the best presenters in the world. This book explains what he did that gripped audiences time and time again. Find out more about it here.
How to Deal With Unhappy Customers
Watch this video for tips on how to manage unhappy, angry or frustrated customers.
5 Minds for the Future
In this book, psychologist Howard Gardner proposes five 'mindsets' that will be essential if we are to survive and thrive in the future. Find out more about this book here.
How to Work in a Virtual Team
In this video, discover the risks of virtual teams, and how you can work successfully with your virtual teammates.
Opening Closed Minds
Often we face people who close the door on new ideas. Learn how to bring them around to your way of thinking with a patient, understanding technique.
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Reinventing You: Define Your Brand, Imagine Your Future
Discover how to create your own personal brand, and how this can enhance your career, in this Book Insight.
Virtual Collaboration
Virtual collaboration is an invaluable way to work with colleagues from across the globe in real time. But without the proper tools and know-how, it can get frustrating. Watch this short video to find out how to make virtual collaboration work for you.
Assessment Centers
Assessment centers use a series of tests, mock scenarios, and exercises to find the right person for the role. Learn how to prepare to show your best self.
Managing Post-Traumatic Growth
Identify and support team members who are experiencing Post-Traumatic Growth: the unexpected positive outcomes that can result from a life-changing crisis.
Managing Home-Based Team Members
Working from home may be technologically easy, but how do you manage remote staff? Here are some suggestions.
10 Common Time-Management Mistakes
Boost your productivity by recognizing and overcoming these common mistakes.