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Steve Jobs, the co-founder of Apple, was renowned as one of the best presenters in the world. This book explains what he did that gripped audiences time and time again. Find out more about it here.
Watch this video for tips on how to manage unhappy, angry or frustrated customers.
In this book, psychologist Howard Gardner proposes five 'mindsets' that will be essential if we are to survive and thrive in the future. Find out more about this book here.
In this video, discover the risks of virtual teams, and how you can work successfully with your virtual teammates.
Often we face people who close the door on new ideas. Learn how to bring them around to your way of thinking with a patient, understanding technique.
Discover how to create your own personal brand, and how this can enhance your career, in this Book Insight.
Virtual collaboration is an invaluable way to work with colleagues from across the globe in real time. But without the proper tools and know-how, it can get frustrating. Watch this short video to find out how to make virtual collaboration work for you.
Assessment centers use a series of tests, mock scenarios, and exercises to find the right person for the role. Learn how to prepare to show your best self.
Identify and support team members who are experiencing Post-Traumatic Growth: the unexpected positive outcomes that can result from a life-changing crisis.
Working from home may be technologically easy, but how do you manage remote staff? Here are some suggestions.
Boost your productivity by recognizing and overcoming these common mistakes.
Make your dreams a reality. This animated video will show you how to set yourself up for success and win that promotion!
