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- The Presentation Secrets of Steve Jobs: How to Be Insanely Great In Front of Any Audience
The Presentation Secrets of Steve Jobs: How to Be Insanely Great In Front of Any Audience
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Transcript
Welcome to the latest episode of Book Insights from Mind Tools.
In today's podcast we're looking at The Presentation Secrets of Steve Jobs, subtitled How to Be Insanely Great In Front of Any Audience, by Carmine Gallo. It explores what makes Apple's CEO and co-founder such a captivating speaker – and how we can learn from his techniques.
When it comes to presentations, most people who've seen him speak agree that Steve Jobs is a legend. His talks do much more than just give information. They're events. They inspire, excite, spark imagination, and build a following.
Seeing Jobs speak is like spending an evening watching a high-quality theater production. And this is a big reason why people will spend all night, in freezing temperatures, waiting in line just so they can get a good seat.
So, how does he do it? How does Jobs manage to turn a relatively dry subject like computers into a seductive experience that everyone wants tickets to go see?
Well, that's what this book sets out to explain. The Presentation Secrets of Steve Jobs passes on the tips, techniques, and tricks that make the legendary leader's presentations so inspiring and effective. Reading this book is like getting coaching sessions from the master himself.
Here, you learn how Jobs crafts his messages, presents his ideas, generates excitement, and creates a memorable experience for his audience. And, it's all laid out in an easy-to-digest format that allows you to quickly find what you need.
The author highlights dozens of relevant examples from speeches that Jobs made as early as 1984. We get to read in detail what he said, what he did, and how it relates to the lesson or technique the author is focusing on. These examples make it easy to see how these strategies would work in real life.
The book is fun, highly readable, and chock full of useful information. There are plenty of insightful tips in here, and even if you consider yourself a master presenter, you're sure to learn something new.
What's so helpful about this book is that it applies to more than just presentations. The author points out that these strategies can be used in closing a deal, creating an ad campaign, and even interviewing for a job.
The best news? This book reads incredibly fast. The author wrote the book like Steve Jobs presents. He keeps your attention, gives compelling information, and wraps it all up into a story that's so interesting you really can't put the book down.
The author, Carmine Gallo, is a presentation and communication-skills coach for some of the world's top brands. He's a regular contributor to several major networks, including NBC, CBS, and MSNBC, and is a columnist for businessweek.com. In fact, this book is based on an article Gallo wrote for that website, analyzing why Steve Jobs' presentation style is so successful. Gallo watched hours of Jobs' keynote speeches to identify the elements that made them great.
So, keep listening to find out why bullet points will kill your presentation, why your speech really needs a villain, and why it's so important to put intermissions into your talks.
The author has divided this book into three acts, much like a stage play. Why? Well, that's how Steve Jobs views his speeches: as plays.
Act one has seven chapters, and is all about creating your story. Act two has six chapters, and covers how to deliver an experience to your audience. The last act, with five chapters, is on refining and rehearsing your presentation.
When it comes time to map out a presentation, the author says that most people make a big mistake right off the bat. They don't plan their story.
What sets Steve Jobs apart is that when he gives a presentation, he doesn't just lay out facts. He tells a story.
Think about this for a minute. When Jobs unveiled the iPod, he wasn't just unveiling a new device that carried music. He unveiled an entirely new way for us to listen to and enjoy music. He made us realize how the music we experienced would enrich our lives.
Yes, he talked about the iPod's small size and amazing hard drive. But he wove this information into a story about how much better our lives were going to be with this product.
It's a subtle, but very important point.
If we want to give a compelling presentation, we have to spend a lot of time really crafting a story. And this is what the first seven chapters help us do. We learn how to create a "passion statement" that identifies the heart of our message, how to write killer headlines that will start our presentation off with some serious buzz, and how to draw a roadmap for our audience, so they know what's coming.
And that's just the tip of the iceberg of what's in this first section.
Now, one big mistake most of us have made is stuffing our presentation full of bullet points. The author says bullet points will kill a presentation faster than anything.
Why? Because they do nothing to engage the audience. If you want to improve your presentations, then avoid the crutch of bullet points at all costs.
Another great tip in this first act is about villains. And what do villains have to do with presentations? Well, according to Steve Jobs, they're essential. Remember, Jobs looks at his presentations as plays, or stories. And, few stories are complete without a villain, right?
The author says your message is your hero. And, a hero needs an enemy. So your villain's going to be an opposing message, problem, or product. When your audience sees the problem, or villain, they're going to rally more around your hero.
For instance, when Jobs unveiled the iPhone he presented his villains in dozens of subtle ways. Of course, his villains were the current phones on the market. But by bringing up the problems most people had with these phones, and the solutions the iPhone offered to these problems, the audience could clearly see why it was so much better. And, they got emotionally involved.
If you want to know how to create your own villain for your presentation, you'll have to read the book. But don't worry. It can take as little as thirty seconds to create one, and it's well worth the effort.
Now when it comes to pacing your presentation, it's important to keep in the mind the ten-minute rule. Research has shown that audiences basically check out after ten minutes. Not nine minutes, or eleven, but ten.
Jobs understands this rule, which is why he puts intermissions into his presentations every ten minutes. These aren't intermissions where people get up and walk around. These are intermissions that give the brain a break. They're videos, demonstrations, or even another speaker.
These little breaks change the pace of the presentation and let the audience experience a new stimulus. This keeps their interest for the next ten minutes.
Now, when it comes to actually delivering an experience to your audience, there's a lot to keep in mind. And the author keeps the pace going in this second act, as he shows us how to keep our audience engaged while we're talking.
One thing that Steve Jobs does really well is keep things simple. The author says this simplicity is part of why Jobs, and Apple itself, is so successful. Simple is beautiful.
So, we need to keep our slides as simple as possible. The author says that a major mistake many people make with their PowerPoint slides is to add lots of words. What does Jobs do? He subtracts, and subtracts some more.
The author gives us some really helpful tables here that illustrate how Jobs' words correspond with what his slides say. And, these have been taken directly from some of his keynote speeches.
On the left hand side of these tables we get to see exactly what Steve Jobs said. On the right, we get to see what his slide, for that section of the speech, actually said.
This layout enables us to see instantly how concise Jobs' slides really are. Many only contain one word, one picture, or one piece of information, like a statistic. There are no bullet points, ever. And zero sentences.
The slides are used simply to reinforce the story coming out of his mouth. That's it. They don't attempt to pass on important information. That's what Jobs is there to do.
When we're presenting, the focus should be on us, not our slides. And if we've created what the author calls lazy slides, or slides with too much information, then we've succeeded in splitting our audience's attention. Should they read the slides, or pay attention to what we're saying?
Don't make them choose. Keep your slides short and relevant.
Now, if you're giving a presentation, you probably have some numbers to pass along. It could be revenue stats, employee turnover percentages, or the number of complaint calls over the past six months.
Whatever they are, numbers are often pretty essential to a presentation. The problem with numbers is that they're boring. And, people often have a hard time making them mean anything.
For instance, when Jobs introduced the iPod, he told everyone that it had five gigabytes of space.
Well, that's great, but that number didn't mean much to his audience. After all, how big is five gigabytes? Most people aren't really sure.
Jobs knew he couldn't leave it at that. So, he immediately put that number into a context the audience could understand. He told them that with five gigabytes of space, they could hold 1,000 songs in their pocket.
The audience went wild.
The author says that numbers rarely resonate with people, so it's vital that we put them into a context that people can relate to. Fortunately, we get plenty of strategies for how to do this.
One thing to keep in mind when dressing up your numbers, as the author calls it, is to keep things specific. For instance, in a later speech Jobs could have said the newest version of the iPod holds thousands of songs. But thousands is so, generic. Instead, he told the audience that the thirty gigabyte iPod will hold 7,500 songs, 25,000 photos, or up to 75 hours of video.
Those numbers are very specific. Because of this, they impact the audience more.
This section is crammed with useful information. We get to learn the importance of using zippy, emotional words. We learn why Jobs always gives credit where credit is due, and why doing this gets his audience more involved. And, we get to learn everything we ever wanted to know about props, and how to use them effectively.
The last section, act three, is all about refining and rehearsing your presentation. And according to the author, this is the most crucial part of giving a great talk.
One important point the author highlights is body language. What you say is not nearly as important as how you say it.
Here, we get three important tips for improving our body language on stage.
The first thing we have to do is maintain eye contact. Yes, this one is probably in every presentation book out there, but it's repeated for a good reason. Eye contact is essential for keeping your audience engaged and connected with you. Jobs is a master at maintaining eye contact.
Another thing we have to do is to keep our posture open. This means not standing behind a lectern or crossing our arms. Jobs never puts anything between him and his audience. Even when he's doing a demo, he tries to face the audience as much as possible.
The last tip for improving our body language is to use hand gestures. In his speeches, Jobs emphasizes nearly every sentence with a gesture that compliments what he's saying.
According to the author, research shows that hand gestures not only keep the audience engaged, but they actually help presenters speak better, by clearing up their thought processes.
We get more helpful tables in this chapter. Here, the author breaks down a speech Jobs made in two-thousand seven. We get to see exactly what he said, and how it was delivered.
It was a brilliant move for the author to pepper the text with these tables throughout the book. This one could really help readers with their own delivery and pacing.
Now, Jobs is legendary for prepping for his speeches. He makes it look effortless, but a lot of time and effort goes into his events to make it look that way. In fact, before he gives a speech, he practices for hours a day, over the course of several days. His fun, informal style only comes after some serious effort on his part.
How much effort? Well, the author describes it as "grueling." When was the last time you put in grueling hours of practice to prepare for a speech?
For most of us, the answer is probably never. But practicing again and again is vital to looking natural on stage.
What else is in here? Well, the author teaches us five strategies for rehearsing off-the-cuff remarks. We learn how to handle nerves, what we should be wearing on stage, and five steps for tossing our script and speaking from memory.
Like all the sections in this book, this is one you won't want to miss.
If you haven't been able to tell by now, we really loved this book. There's so much information in here, and there's no way we could come close to covering it all.
When it comes to what readers will like best about The Presentation Secrets of Steve Jobs, it's hard to pick. There's no doubt the information is top-notch, and we were impressed by the sheer volume of tips and techniques here. We also loved the fun style and fast pace of the book. You really don't feel like you're reading a book on giving speeches. This is definitely a book that you'll burn through quickly.
The Presentation Secrets of Steve Jobs, by Carmine Gallo, is published by McGraw Hill.
That's the end of this episode of Book Insights. If you'd like a transcript, log on to www.mindtools.com. And thanks for listening.
Article image by Matthew Yohe at en.wikipedia