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Businessman and author Steven Blue is no stranger to crises. In this expert video, Steven shows us the essential strategies organizations need for leading their people through crisis. There will always be crises - it's how we respond to them that matters.
Is there a secret recipe for customer retention? Sadly, probably not - but Dr Oded Netzer from Columbia Business School has figured out some of the key ingredients. Discover how to improve your customer retention with Oded's insights in this expert video.
As a manager, introverted team members pose unique challenges - and opportunities. In this expert video, confidence coach Karolina Szweda shows us the best methods for managing introverts.
Discover how to become a confident and curious critical thinker
Use Greiner's Growth Model to prepare for the painful but necessary stages of developing your organization from small start-up to multinational corporation.
Discover how post-crisis evaluation transforms disruptions into lasting resilience by identifying key lessons, driving continuous improvement, and embedding crisis lessons into your organization's culture.
Learn how to get the best from introverts – team members who may prefer to work alone.
Fostering a culture of belonging enables employees to feel seen, heard and valued. And enhances employee engagement, wellbeing and team performance.
Problem solving and decision making team building activities foster engagement, improve communication and encourage cooperation and group interaction.
This infographic summarizes Daniel Goleman's five essential components of Emotional Intelligence, along with tips on how to develop each one.
Test the viability of a project using the Telos feasibility study.
This infographic explains how to avoid the 10 most common mistakes people make when it comes to difficult conversations.
