The Feedback Matrix
The Feedback Matrix is a tool for overcoming the immediate emotional reaction to feedback, and for encouraging a positive response to good or bad feedback.
Content Hub
The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.
Managing Conflict With the Karpman Drama Triangle
Discover the Karpman Drama Triangle and learn how to escape the toxic conflict roles of Victim, Rescuer and Persecutor. Transform drama into productive dialogue and guide teams toward trust, accountability and growth.
7 Golden Rules for Successful Global Business Negotiations
Master global business negotiations with these seven golden rules. Learn how cultural intelligence, empathy, and strategic preparation can help leaders to close high-stakes international deals with confidence.
Now You’re Talking! Performance Conversations
Performance Management expert Anna Wildman discusses her CEDAR Model of collaborative feedback, sharing wider lessons about difficult conversations at work.
Leading a Multigenerational Organization
Learn how to lead a multigenerational workforce effectively. Discover practical tips to engage Gen Z to Boomers, reduce bias, and build inclusive, high-performing teams.
How to Thrive in a Multigenerational Workplace
Get the best from the different generations in your team by encouraging respect, avoiding stereotypes, and recognizing one another's strengths.
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The Invisible Load of Leadership
Discover how to lighten your leadership burden by identifying the invisible load, delegating wisely, and letting go of tasks that no longer serve your role. A must-read for sustainable leadership.
What to Do When You’ve Lost Your Confidence as a Leader
Even top leaders face self-doubt. Learn practical strategies to rebuild confidence, lead authentically, and thrive through uncertainty with emotional agility and purpose.
Urgent or Important? The Eisenhower Principle
Sometimes we lose sight of what's important because we're dealing with what's urgent. By using the Eisenhower Principle, you can make time work for you by sorting your priorities and keeping focus on the important things. Learn how with this video.
How to Build and Lead a Global Team
Leading global teams requires cultural intelligence, smart communication, and adaptive leadership. Learn how to foster collaboration, manage time zones, and drive performance across borders.
Transactional Analysis
Transactional analysis splits responses into three groups: people responding as an adult, child or parent. It is a simple yet accurate means of situating our own behaviour patterns within the wider context of human interaction.
The Long Game
World-renowned coach, professor, author, and LGBTQ+ role model, Dorie Clark, discusses long-term thinking in a short-term world.