Benne and Sheats’ Group Roles
Boost team effectiveness by learning about 26 different roles that people take on in groups, with the Benne and Sheats' Group Roles model.
Content Hub
The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.
Improving Our Working Environment
This exercise will help a team to review their physical working environment with a view to making specific improvements that will boost not only team morale and motivation, but also the image that the team conveys to others.
The Psychology of Groups and What it Means in the Workplace
This article looks at the different types of group which form in the workplace and how it can affect you as a manager.
Kano Model Analysis
Kano Model Analysis is a powerful tool for creating profitable products or services that have exciting features or attributes your customers will love.
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Different Types of Costs
There are many types of cost you might have to consider in budgeting and managing your team’s financial performance. This document gives you a quick overview and examples of fixed and variable costs and also sunk and opportunity costs.
Grammar Games
An individual exercise to help you practise your use of grammar and identify areas for improvement.
Everyday Leadership
Discover how small gestures have great impact on employees. And how everyday actions let anyone become a leader.
Performance Appraisals
Discover how to prepare and conduct useful and fair performance appraisal reviews with your team members, whether face-to-face or virtual.
