How to Manage in a VUCA World
Discover the steps to being a good manager, even when the future is uncertain. Watch this video to learn more about surviving in a VUCA world.
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Identifying Team Member Strengths
An upbeat exercise to remind your team of each others’ strengths and contributions to the team.
Using the Scientific Method to Solve Problems
The processes of problem-solving and decision-making can be complicated and drawn out. In this article we look at how the scientific method, along with deductive and inductive reasoning can help simplify these processes.
Creating Effective Internal Marketing Materials
This methodology provides tips on how to ensure that internal marketing efforts are not targets for ridicule or cynicism.
Communicating a Vision for Change
This group exercise is designed to help managers at all levels practise their leadership and communication skills, which are vital for managing change. Managers will prepare a presentation in advance and present it during the session. It will take between one and two hours to complete, depending on numbers.
An Introduction to Continuous Improvement
Continually improving performance needs to be at the forefront of an organization's mission and values. This article examines how such a focus creates and maintains an environment of excellence.
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Telling Ain’t Training
So if 'telling ain't training', how should you train? Find out about this excellent and influential book, itself a great example of the training techniques it describes.
Vulnerable Leadership: The Power of Opening Up
Vulnerable leadership isn’t weak – it’s courageous. Learn how openness and authenticity build trust, boost innovation, and drive real team engagement.
The Mind of the Leader
Author Rasmus Hougaard discusses the core qualities – mindfulness, selflessness and compassion – that leaders can use to engage with colleagues, and better lead their teams.
Negotiating With Confrontational Customers
Advice on how to reach a successful outcome when faced with a confrontational customer.
After the Horse has Bolted: The Exit Interview
Exit interviews can give a valuable insight into employee opinions of an organisation. The pros and cons of exit interviews are outlined here, along with advice on developing an exit interview policy and using exit interview findings effectively.
Understanding Drivers for Change
This exercise can be used by both individuals and teams to develop understanding of the external forces that drive change in their organisation. It can also be used as a starting point to develop plans for how an organisation or specific work area can effectively respond to external sources of change. The exercise can take up to a full day to complete if being used by a large group, and a couple of hours if completed by an individual.