The 7 Cs of Communication
Use this checklist, video and our worked examples to improve your skill as a communicator by creating messages that are accurate and engaging.
Content Hub
The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.
SMART Goals
SMART goals help to clarify your ideas, focus your efforts, motivate you to use your time and resources productively, to achieve what you want at work and in life. Includes template and worked example.
SWOT Analysis
SWOT Analysis is a simple but powerful framework for analyzing your organization's strengths, weaknesses, opportunities, and threats. Includes template. Access on-demand resources, expert videos by becoming a Mind Tools member now!
Gustavo Razzetti on Organizational Culture
In these videos, culture expert Gustavo Razzetti takes us on a journey through defining workplace culture to how leaders can improve it. Whether you're facing a toxic culture or dealing with a merger, Gustavo has the answers on getting culture right.
Am I An Effective Interviewer?
Assess your interviewing skills with this interactive diagnostic. Identify strengths and weaknesses in your job interview technique and discover actionable strategies to improve your selection decisions as a manager.
Porter’s Five Forces – The Framework Explained
Porter's Five Forces allows you to assess the strength of your competitive position in a market and identify ways to boost your profitability. Learn how to use the framework through examples and a downloadable template.
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4 Steps to Find Your Unique Selling Proposition
If you don't have a USP, you're condemned to a struggle for survival. Follow this four-step approach to find and defend your product's Unique Selling Proposition or USP, and plot it out using the downloadable worksheet.
Paired Comparison Analysis
Learn how to work out the relative importance of different options, so that you can choose which option to move forward with. Our article, worksheet and video show you how.
How to Apologize
Want to make a sincere apology? Explore how to apologize well – and how to say sorry for a mistake you’ve made professionally or personally.
McClelland’s Human Motivation Theory
This theory can help you to understand people's main motivational drivers, so that you can manage your team more effectively.
Pain Points Podcast: Belonging
How do you create a culture where everyone knows they belong? Because we all need to feel safe, respected and empowered, if we're going to contribute fully, and want to stick around! In this podcast, find out how to boost belonging every day from inclusion expert and author Eddie Pate.