Content Hub

The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.

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2 Minutes

Giving Feedback Using the BOOST Model

Carefully chosen language is the key to providing helpful and constructive feedback to the person you are coaching/mentoring. Here are some tips on how to choose your words well.

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18 Minutes

My Network

This exercise demonstrates a simple technique to help individuals understand their network more precisely and learn how to shape it. Allow 45 minutes for completion.

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4 Minutes

The Considerate Colleague

Top tips on workplace etiquette, which you can use to maintain harmonious professional working relationships and ensure that you are a considerate colleague.

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33 Minutes

How is Performance Measured?

Having robust performance measures is an important factor in the effective monitoring of strategy implementation. We list over 50 different measures that can be used for assessing performance.

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4 Minutes

Model of Personal Reflective Space

An important skill for mentors and coaches is the ability to facilitate reflection and generate personal insight. Here we review Clutterbuck and Meggison’s ‘Model of Personal Reflective Space’, which outlines the stages of the reflection process.

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9 Minutes

Transformational Leadership

Watch this video to learn the definition of Transformational Leadership. Explore the theory behind this leadership style, and discover the characteristics of transformational leaders.

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5 Minutes

McKinsey and Co: the War for Talent

Written by renowned US consultants McKinsey and Co in 1998, 'The War for Talent' article sparked the modern interest in talent management. This article provides a detailed overview of their ideas.