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Herb Kelleher was the longest serving CEO in the airline industry. He led with credibility and by caring for his employees thereby creating a unique culture at Southwest. Highly popular with managers, employees and the press, finding a successor to Kelleher in order to continue the spirit could have proved difficult. We examine how Herb Kelleher achieved a successful transition in leadership.
Personal values can be extremely meaningful and important to people. So when values clash in the workplace it can create tension. Use these strategies to effectively manage your team when values clash.
This is a lively and informal group exercise designed to get participants thinking about the ‘warning signs’ of changes that may affect their future. It will take about 25 minutes to complete. (No separate task sheet is required.)
These tips will help you plan and deliver an effective induction program.
To ensure that your leadership is truly authentic, use this reflective exercise to consider what matters most to you.
The terms 'leadership' and 'management' are often used interchangeably, but they are two distinct and complementary processes. This article examines the key differences and the strengths of each discipline.
Following these suggestions will help you get your approach to networking off to a great start, or, if you’re an experienced networker, build on your existing skills.
Use this group exercise to help your team think about how they would achieve a seemingly unachievable task. Allow between 20 and 40 minutes for completion.
An overview of corporate entrepreneurship, looking at the value of an entrepreneurial outlook on the part of both management and employees.
Combat negative thinking using thought awareness. Learn more by watching this video.
Office politics exist in organisations of every size, shape and type, and are part of the cut and thrust of everyday life. Here are some tips to help you understand and manage office politics effectively.
This exercise is designed to aid individuals in assessing their personal communication skill set, and includes a guide and some advice for further uses and adaptations for the proposed individual communication skills audit. Allow 40 minutes for completion.
