by Ersan Fedai
Welcome to your monthly roundup of what’s new, improved, and coming soon at Mindtools. From smoother upgrades for consumers to smarter admin tools for enterprise clients, here’s what we’ve been working on to make your experience even better for you.
What’s New – For Individuals
Easier Upgrades, Better Value
You can now switch from a monthly to an annual plan directly at checkout and apply discount codes seamlessly within your existing account.
Why it matters: This creates a smoother upgrade journey and makes it easier to take advantage of savings and long-term access to everything Mindtools offers.
Apple Pay Now Available at Checkout
Apple Pay is now supported for consumer purchases on mobile.
Why it matters: Makes checkout faster and easier, especially for users accessing Mindtools on the go.
What’s New – For Enterprise Customers
User Dashboard
Now live for all Enterprise users, the dashboard gives learners a clearer view of their progress, earned badges, and learning history.
Why it matters: Helps users track growth, demonstrate impact, and stay engaged with their learning goals.
Improvements made in June
Ask M: Coach speed improvements
The interface now loads faster, delivering a smoother user experience. Minor update also allows brand colour customisation.
Enhanced ad experience
We’ve enhanced how ads appear on Mindtools content, helping us reinvest in a better user experience while minimizing disruption to how our content is consumed.
Internal Enhancements (that make us deliver better results for our customers)
Bulk User Deletion via CSV Upload
Our CX team can now delete users in bulk with just a CSV file.
Why it matters: Faster processing, fewer touchpoints, and a smoother experience for enterprise users.
Bulk Update of User Attributes
Update key user data (like NameIDs and emails) directly in the Client User List — no more manual edits and slow processes.
Why it matters: Saves time, reduces admin burden, and keeps our customers data clean and current.
Bug Fixes
For Individuals
- Smooth upgrade experience: We fixed an issue that caused some card payments to fail when upgrading a plan — especially if you originally subscribed via PayPal or Apple Pay. Upgrading with a new card now works seamlessly, so you can access more features without interruption.
- Discount codes now work as expected: Some valid single-use promo codes were wrongly flagged as invalid during checkout. This is now fixed — discounts apply correctly, making it easier to upgrade with confidence.
For Enterprise Clients
- Reliable access to the Small Business Toolkit: A bug was preventing new users from signing up and accessing the Small Business Toolkit. We’ve fixed it so new users can register and get started right away.
Integrations
- Faster access to learning in Acorn LMS: Users clicking on a resource were being redirected to the homepage instead of the content itself. That’s now resolved — learners are taken straight to their selected resource, with no extra steps.
Coming soon*
We’re excited to introduce our new mobile app built specifically for deskless and frontline workers – the 80% of the global workforce who don’t sit behind a desk but still need access to high-quality leadership and management development.
Lead by Mindtools – Your AI Leadership Coach
Why it matters: Traditional learning platforms are built for offices. This app brings coaching and content to workers who are always on the move — in sectors like construction, healthcare, hospitality, logistics, and retail.
With Lead by Mindtools, your deskless teams can:
- Get instant, AI-powered coaching on the go
- Access bite-sized leadership content anytime, anywhere
- Stay connected to your company’s values through learning
- Develop skills without needing a desktop or classroom.
What’s in it for you?
- Better retention and engagement across hard-to-reach roles
- Access to new global regions with high mobile usage
- Stronger fit for sectors underserved by traditional L&D
- Support for inclusive development across your full workforce.
We’re currently offering early access to select Enterprise customers.
Want to test it with your teams?
Contact your Customer Success Partner to join our early adopter program.
Resources and support on the new Learner Dashboard
Need help? Reach out to your Customer Manager or contact support via support@mindtools.com
Got ideas or feedback?
We’re always listening. Drop a note to our Director of Product at mheigl@business.mindtools.com
Ready to see it in action?
Ask M: Coach is now available as part of the Mindtools Content Hub. Discover how it can support your managers.
