Coaching and Mentoring Infographic

Coaching Versus Mentoring. Coaching and mentoring are terms which are often used interchangeably. While the lines between them have blurred over time, this infographic looks at some key differences between the two. Seventy six percent of UK organizations currently offer coaching or mentoring to their employees. [1] Ninety percent of organizations with over two thousand employees use business coaching. [2] Seventy one percent of Fortune five hundred companies have a mentoring program.[3] What do we mean by Coaching. Coaching targets high performance and improvement at work and usually focuses on specific skills and goals. [4] Mentoring. Mentoring is off-line help by one person to another in making significant transitions in knowledge, work or thinking. [5] What’s the difference. [6] COACHING Generally has a set and short term duration, [7] Tends to be structured, with regular, scheduled meetings, Focuses on specific development issues or areas at work. Learning is primarily focused on abilities. MENTORING May be a longer term, ongoing relationship. More informal. Meetings can be on as and when basis. Focus is on career and personal development, takes a more holistic view. Learning is mainly focused on attitudes. Consider using coaching when, managers or leaders need to deliver significant change. Talented employees are failing to meet expectations. [8] A manager or leader is making the transition to a more strategic role. [9] Technical experts need help to develop their managerial or interpersonal skills. [10] Consider using mentoring when, [11] You’re looking to develop talent as part of succession planning. You want to develop team members beyond just competencies and skills. There’s a need to retain and transfer internal experience and expertise. You want to remove barriers that hinder success for talent from minority groups. What are the benefits. Coaching. Seventy percent of organizations say coaching has improved work performance in their organization. [12] Eighty percent of companies say it improves self-confidence of those who are coached. [13] Seventy seven percent of executives experience improved relationships with their direct reports. [14] Mentoring. Seventy seven percent of companies say mentoring programs have helped increase employee retention. [15] Seventy five percent of executives say mentoring plays a key role in their careers. [16] Mentored employees are promoted up to five times more often than those without mentors. [17]

[1] CIPD Learning and Development annual survey report 2014. Available at: http://www.cipd.co.uk/binaries/learning-and-development_2014.pdf (accessed 27 January 2015).
[2] ‘ILM Coaching and Mentoring’. Available at: https://www.i-l-m.com/About-ILM/Work-with-us/coaching-and-mentoring (accessed 27 January 2015).
[3] American Society of Training and Development (ASTD), cited in ‘Types of Companies That Should Have a Mentoring Program’. Available at: https://www.mentorcity.com/en/types-of-companies-that-should-have-a-mentoring-program (accessed 27 January 2015).
[4] CIPD Coaching and Mentoring factsheet (revised September 2014). Available at: http://www.cipd.co.uk/hr-resources/factsheets/coaching-mentoring.aspx (accessed 27 January 2015).
[5] Megginson and Clutterbuck (1995), cited in Mike Munro Turner, ‘Mentoring: an Overview’, Coach the Coach Issue 5, Fenman Ltd (2005). Available at: https://www.dur.ac.uk/resources/hr/mentoring/Mentoring-anOverviewMikeMunroTurner.pdf (accessed 26 January 2015).
[6] Adapted from Jarvis (2004:20) and Benabou and Benabou (2000:2), cited in Dr Sandra Fielding, NHS Modernization Agency Leadership Center, ‘Literature Review: Coaching Effectiveness - a Summary’ (March 2005). Available at: http://literacy.kent.edu/coaching/information/Research/NHS_CDWPCoachingEffectiveness.pdf
[7] The typical coaching relationship lasts between seven and twelve months. Source: Diane Coutu, and Carol Kaufmann, ‘What Can Coaching Do for You.’, Harvard Business Review (January 2009). Available at: https://hbr.org/2009/01/what-can-coaches-do-for-you/ar/1 (accessed 26 January 2015).
[8] ‘The Differences Between Coaching & Mentoring’. Available at: http://www.management-mentors.com/resources/coaching-mentoring-differences/ (accessed 26 January 2015).
Diane Coutu, and Carol Kaufmann, ‘What Can Coaching Do for You.’ Harvard Business Review (January 2009).
[9] CIPD Coaching and Mentoring fact sheet (revised September 2014). Available at: http://www.cipd.co.uk/hr-resources/factsheets/coaching-mentoring.aspx (accessed 27 January 2015).
[10] Ibid.
[11] ‘The Differences Between Coaching & Mentoring’. Available at: http://www.management-mentors.com/resources/coaching-mentoring-differences/ (accessed 26 January 2015).
[12] ‘Benefits of Using a Coach’. Available at: http://www.coachfederation.org/find-a-coach/benefits-of-coaching/ (accessed 26 January 2015).
[13] Ibid.
[14] Manchester Inc. 2001 study, cited in ‘Industry Statistics’, Action Coach Exec

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