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You're a good listener, right?
But... do you always give people your full attention? Do you know how to meet different communication needs? Do you leave others feeling heard and understood?
And are you following all six rules of the research-backed HURIER model – the blueprint for top-quality listening?
On Pain Points this week, Jonathan and the team explore why listening well is so important, and what makes it so tricky, especially in remote teams. They reveal the best and worst listeners they've met, share personal insights and tips, and try out a step-by-step approach to listening better, starting today.
Useful Mind Tools Resources About Listening
Active-Empathic Listening (Skill Bite Coached Course)
How Good Are Your Listening Skills? (Self-Assessment)
The Art of Listening (Article)
Mindful Listening (Video)
Active Listening (Article)
Just Listen! (Expert Interview)
Our "Help or Hinder" Topical News Story
Creating a Purpose-Driven Organization from Harvard Business Review
