Continuous Improvement

article
8 Minutes

The 5S System

Is your office or organization disorganized and inefficient? The 5S System is a useful process for creating an orderly and efficient workplace.

article
8 Minutes

Six Sigma

Learn how the Six Sigma quality approach and the DMAIC framework can improve your bottom line, and the roles of Six Sigma Black Belts and Green Belts.

article
7 Minutes

Kanban

Learn how to apply Kanban signals, a Just-in-Time (JIT) inventory technique, to other work environments to improve your efficiency.

article
7 Minutes

Storyboarding

Learn how storyboarding can help you to manage a big team project, or a key decision, creatively and thoroughly.

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audio
15 Minutes

The Goal: A Process of Ongoing Improvement

This groundbreaking book explains why it often makes sense to run some of your business processes sub-optimally, and shows how cost accounting can lead to all sorts of wrong decisions! Find out more about it in this Book Insight.

skillbooks
60 Minutes

Better Processes

Poor business processes can lead to missed deadlines, mistakes and increased costs. Find out how to design processes that work in this one-hour session.

video
3 Minutes

The Plan-Do-Check-Act Process

Solve problems, implement change, test solutions, and improve your processes, products or services using the PDCA process to mitigate risk.