8 Ways To Add Value to Meetings
Make meetings more informative and engaging, and perform at your best, by learning practical approaches to adding value to meetings.
Content Hub
The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.
Win-Win Negotiation
A win-win approach to negotiation aims to find an outcome that satisfies all parties. Follow the five steps of principled negotiation to boost your chances of success.
Understanding Communication Skills
Communication is an essential skill, but many people still struggle with it. Use the Communications Process to communicate clearly and effectively.
Heron’s Six Categories of Intervention
There are two different approaches you can take when helping others at work. Find out what they are and when to use each one.
Carter’s 10 Cs of Supplier Evaluation
Use Carter's 10 Cs of Supplier Evaluation - a simple checklist to find suppliers that best meets your needs - to improve your supply chain management.
Writing Effective Emails
Discover how to write effective emails and get the responses you want.
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Managing Presentation Nerves
Find out how to deliver cool, calm presentations that inspire and impress.
The Ladder of Abstraction
Use the Ladder of Abstraction to explore ways of improving your communication skills, by choosing the right words and keeping your audience engaged.
Pain Points Podcast – Human Communication
How do you get the tone of your writing... right? How can you have clarity, creativity and connection, to achieve the impact you want? In this podcast, communication expert Mark McArthur-Christie explains how to write like a human, not a robot!
How Good Are Your People Skills?
Find out how good your people skills are, and learn what you can do to improve them with this interactive self-test.
How Strong Are Your Influencing Skills?
Increase your range of influencing tactics, so that you can convince others of your idea’s merits.
How to Negotiate Infographic
Use this infographic to discover the secrets of powerful and effective negotiation.