Content Hub

The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.

video
7 Minutes

How to Speak Like a Leader

After becoming a leader, it's important to develop a communication style that reflects your level of authority. In this video, Rich Watts outlines the key traits of speaking like a leader and how it differs from other forms of communication.

article
17 Minutes

The 7 Cs of Communication

Use this checklist, video and our worked examples to improve your skill as a communicator by creating messages that are accurate and engaging.

video
4 Minutes

Master Active Listening

In this video discover how to master the art of active listening, and understand and respond to people effectively.

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article
9 Minutes

Conflict Resolution

Discover skills and strategies for resolving conflict with your colleagues and reach positive outcomes even when you don't see eye to eye.

article
6 Minutes

Communication Skills Analysis

This exercise is designed to aid individuals in assessing their personal communication skill set, and includes a guide and some advice for further uses and adaptations for the proposed individual communication skills audit. Allow 40 minutes for completion.

article
4 Minutes

Group Evaluation

This short model will help you to select a successor for a leadership position from an internal pool of candidates.