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The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.
This case study, set in a travel agency, explores some of the difficulties in dealing with issues arising from substance misuse. Participants look below the surface to establish problems within the team and think about the actions they could take to resolve susbtance misuse issues in the workplace. Allow around one hour for completion.
Use these tips on how to prepare for attending a conference, what to do when you're there, and how to follow up after, to get the most out of them.
Manage a large team more effectively by exploring these strategies for dealing with a wide span of control, also known as the management ratio.
This infographic will show you how to speak up and make meaningful contributions in meetings.
Improve your interpersonal relationships with colleagues you never meet in person by building rapport with them online via social media and messaging.
Use the GE-McKinsey Matrix to decide where to focus your investments, following a three-step process.
Build your self-esteem and a reputation for integrity at work by using the GIVE model to create a positive identity.
Identify and avoid the potential pitfalls of workplace relationships, such as national, local and cultural laws, and the risks of harassment or favoritism.
Good negotiators know what they want but are willing to compromise. Improve your negotiation skills by recognizing and avoiding some common mistakes.
Prove your worth to your boss and the organization with detailed research, and gain the pay increase that you deserve, through win-win negotiation.
Find out how to write a résumé that highlights your strengths, skills, expertise and accomplishments, and gets noticed by busy recruiters.
