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Authors Tal Ben-Shahar and Angus Ridgway share with you their SHARP framework, enabling leaders to become happy, successful and bring out the best in others.
Learn simple techniques for memorizing lists, using the power of your imagination to remember important information with accuracy and speed.
Improve how you communicate by email by recognizing and avoiding these common mistakes.
Learn how to collect customer feedback through discussion in focus groups.
It's not always easy to do the right thing. Watch this video to learn how to commit to your morals and become an ethical leader.
It can be hard to work day after day - and never get a "thank you" from your boss. We'll give you some tips to get your boss's attention.
The 4Ps model describes levels of engagement in group events, and how to turn reluctant Passengers, Protesters and Prisoners into committed Participants.
This book looks at how your team can achieve better results by being more honest. Find out more about here.
Author Richard Gallagher examines how staying calm, empathizing with the customer, and embracing criticism can help to calm angry customers.
Watch this video to learn how to avoid blaming individual team members when something goes wrong. Instead, focus on working together to find a solution.
Watch this video if you feel like you're "running on empty," you may have encountered the HALT risk states. Found out how to prevent their negative effects with this video.
This entertaining book, backed by psychological research, looks at how to make better decisions. Find out more about it here.
