Perfecting Your Pitch: How to Succeed in Business and in Life by Finding Words That Work
This book sets out a three-step process for crafting clear and confident messages. Find out more about it here.
Content Hub
The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.
How Good Are Your Presentation Skills?
Improve your presentation skills, starting now, with this short self-test.
All You Need to Know About Workplace Bullying Infographic
This infographic looks at how managers can spot the signs of bullying in their team, and offers useful tips about how to address it.
Quiet: The Power of Introverts in a World That Can’t Stop Talking
This book looks at the positive role that introverted people can have in the workplace. Find out more about it here.
Made to Stick: Why Some Ideas Survive and Others Die
In this book, the authors describe how to make your idea or message utterly memorable with their 'six principles of sticky ideas'. While their approach draws on insights from the world of advertising, it will work for anyone who needs to communicate powerfully.
Self-Directed Learning Video
Self-directed learners take the initiative. They know what they need to learn, create a plan of action, and judge how well it went. Watch this video to discover how you can take control of your own learning and become a self-directed learner.
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The Lords of Strategy: The Secret Intellectual History of the New Corporate World
This book looks at what corporate strategy is, why organizations use it, and how it's changed the world in the past 50 years. Find out more about it here.
Presence: Bringing Your Boldest Self to Your Biggest Challenges
In this podcast, we review "Presence: Bringing Your Boldest Self to Your Biggest Challenges," by Amy Cuddy. Be yourself and harness the power of presence.
Indispensable: Becoming the Obvious Choice in Business and in Life
In this Book Insight, find out how to become indispensable to your organization.
Successful Handovers Video
What information does your new team member need? What can you do to support them? Find out how to carry out a successful handover with this video.
Eight Strategies for Effective Email
Learn how to use email effectively and get the response you want.
Awesome Online Customer Service Infographic
If you want to keep your customers, you'll need to provide them with excellent service. Follow the eight tips in this infographic so that you can give great online customer service!